Sr. Developer - Autodesk Vault Administrator / CAD Administrator / Engineering Applications Support Engineer

The Sr. Developer will provide Level 2/Level 3 administration, operational support, maintenance and troubleshooting for engineering design applications used by the Power Generation Engineering Department. The role combines expert Autodesk Vault administration with CAD application support across AutoCAD Electrical and Autodesk Inventor, covering engineering document lifecycle, CAD/PDM data management, application deployment, licensing, plugin compatibility and regulated utility support processes.

Key Responsibilities:

• Administer and support Autodesk Vault environments, including user access, permissions, security controls, lifecycle states, revisions, document check-in/check-out and engineering data integrity.

• Provide CAD administration and application support for AutoCAD Electrical and Autodesk Inventor used by engineering design, drafting and power generation teams.

• Support engineering workflows involving drawings, models, BOMs, component libraries, wire numbering, cable schedules, schematics, panel layouts and design documentation.

• Troubleshoot application crashes, performance issues, Vault synchronization, file locking, revision control, plugin compatibility and CAD data management issues.

• Support installation, configuration, packaging, deployment, patching, upgrades and license administration for Autodesk and related engineering applications.

• Support SDS/UDH or equivalent utility design toolkits, add-ins and integrations used with AutoCAD Electrical and Autodesk Inventor.

• Coordinate with business users, engineering SMEs, infrastructure teams, database teams, vendors and product support teams for incident resolution and change implementation.

• Analyze incidents and recurring problems, perform root cause analysis and implement corrective actions to improve application stability and user experience.

• Support engineering document control, digital signatures/seals, record retention, audit evidence and secure handling of engineering data where applicable.

• Participate in change, release, deployment validation, regression testing and post-implementation support for application updates and version upgrades.

• Prepare and maintain SOPs, runbooks, knowledge articles, configuration guides, release notes, support handover documents and troubleshooting procedures.

• Follow ITIL, security, access control, compliance and change management processes applicable to utility engineering application support.

Required Skills & Qualifications:

• 7-10 years of IT/engineering application support experience with strong exposure to Autodesk and CAD/PDM platforms.

• Hands-on experience administering and supporting Autodesk Vault, including user/security management, lifecycle/revision management, file management and troubleshooting.

• Strong working experience with AutoCAD Electrical support, including electrical symbol libraries, project/drawing support, component tagging, wire numbering, reports and BOM-related workflows.

• Strong working experience with Autodesk Inventor support, including 3D models, assemblies, drawings, content libraries, add-ins, iLogic/API awareness and CAD data troubleshooting.

• Experience supporting CAD standards, templates, blocks, libraries, plotting, publishing, desktop configuration and engineering design environment issues.

• Experience with application packaging, installation, license administration, upgrades, patching and plugin compatibility validation.

• Knowledge of PDM/PLM, engineering document management, document lifecycle, revision control and design collaboration processes.

• Ability to work independently, coordinate with onsite/offshore teams and deliver support activities within SLA timelines.

Preferred Qualifications:

• Experience in utility, power generation, transmission, distribution, substation engineering or regulated engineering environments.

• Experience supporting SDS/UDH or equivalent utility design application toolkits and integrations.

• Experience with Windows desktop/server support, application packaging, SCCM/Intune awareness, PowerShell/scripting and log analysis.

• Experience with ticketing tools such as ServiceNow, Jira or Azure DevOps.

• ITIL incident, problem, service request, change, release and knowledge management practices.

• Security and compliance awareness for regulated utility environments, including access control, audit evidence and secure engineering data handling.