IBM FileNet Developer

The IBM FileNet Developer will be responsible for IBM FileNet and Enterprise Content Management application development, enhancement, maintenance, and production support. The role requires hands-on experience with IBM FileNet, IBM Content Navigator, Java/J2EE, and Unix/Linux, along with exposure to incident, service request, problem, and change processes using Service Management tools.

Key Responsibilities:

• Develop, enhance, configure, maintain, and support IBM FileNet application components, repositories, workflows, document classes, metadata, and security configurations.

• Configure and support IBM Content Navigator desktops, repositories, searches, viewers, teamspaces, menus, and plug-in-related components.

• Develop and maintain Java/J2EE components, utilities, APIs, integrations, batch jobs, and support scripts.

• Perform Unix/Linux support activities including log analysis, shell commands, script execution, file permission checks, and deployment validation.

• Troubleshoot document upload/download, search, repository access, workflow, viewer, application, and integration issues.

• Execute unit testing, SIT/UAT support, regression testing, deployment verification, and post-production validation.

• Provide L2/L3 support, root cause analysis, defect fixes, minor enhancements, and production issue resolution.

• Use Service Management tools for incident, service request, problem, and change tracking.

• Prepare technical notes, configuration updates, SOPs, knowledge articles, deployment steps, release notes, and support handover documentation.

• Follow coding standards, secure development practices, access control, incident/change management, and client delivery processes.

Required Skills & Qualifications:

• 4-6 years of IT experience with hands-on IBM FileNet development, enhancement, or application support experience.

• Experience with IBM FileNet/FileNet P8 concepts including Content Platform Engine, object stores, document classes, metadata, security, lifecycle, workflow, and search.

• Hands-on IBM Content Navigator configuration and support experience, including repositories, desktops, search templates, viewer troubleshooting, and plug-in/customization support.

• Java/J2EE development experience including servlets, JSP, REST/SOAP web services, XML, JSON, APIs, and enterprise application integration concepts.

• Working knowledge of Unix/Linux commands, shell scripting basics, log analysis, file permissions, and deployment support activities.

• Experience supporting production applications through troubleshooting, defect resolution, minor enhancements, and root cause analysis.

Preferred Qualifications:

• Application server experience with WebSphere, JBoss, or WebLogic, including JVM, server-log, and deployment troubleshooting.

• Experience with ServiceNow, Jira, BMC Remedy, or an equivalent Service Management tool.

• Database awareness and SQL basics, including repository connectivity troubleshooting and coordination with DBA teams.

• Content migration, document ingestion, metadata update utilities, and batch processing experience.

• Source control and delivery tools such as Git, Azure DevOps, Jenkins, or equivalent.

• Security and compliance awareness for document repositories, access control, audit trails, and enterprise content platforms.