JOB TITLE BAR MANAGER

NATURE OF JOB FULL TIME

SALARY KSHS.20,000

JOB LOCATION KIBWEZI

DUTIES AND RESPONSIBILITIES

Bar Operations Management

· Oversee the day-to-day operations of the bar to ensure smooth and efficient service.

· Ensure the bar is clean, organized, and maintained to the highest standards.

· Monitor opening and closing procedures, ensuring all operational checklists are completed.

· Address operational issues promptly to minimize service disruptions.

Customer Service & Guest Experience

· Deliver and maintain exceptional customer service standards.

· Handle customer complaints professionally and resolve issues promptly.

· Build positive relationships with customers to encourage repeat business.

· Monitor service quality and ensure staff provide a friendly, professional, and efficient experience.

Staff Leadership & Supervision

· Supervise bartenders, waitstaff, and support staff during shifts.

· Prepare work schedules and allocate duties effectively.

· Train, coach, and mentor employees on service standards, product knowledge, and company procedures.

· Conduct regular performance evaluations and provide constructive feedback.

· Foster teamwork, discipline, and a positive work culture.

Inventory & Stock Control

· Manage beverage inventory and ensure adequate stock levels.

· Conduct regular stock counts and reconcile inventory records.

· Minimize wastage, spoilage, theft, and unauthorized stock movement.

· Coordinate timely ordering and receiving of beverages and bar supplies.

· Maintain accurate inventory documentation and reports.

Financial Management

· Monitor daily sales and ensure accurate cash handling procedures.

· Prepare daily sales reports and reconcile cash collections.

· Control operational costs while maximizing revenue and profitability.

· Monitor beverage costs and recommend pricing strategies where appropriate.

· Identify opportunities to increase sales through promotions and upselling initiatives.

Compliance, Safety & Hygiene

· Ensure compliance with liquor licensing laws and relevant regulations.

· Enforce responsible alcohol service practices.

· Maintain food safety, hygiene, and sanitation standards.

· Ensure compliance with health, safety, and security procedures.

· Report accidents, incidents, and safety concerns promptly.

Reporting & Administration

· Prepare daily, weekly, and monthly operational reports.

· Maintain accurate records of sales, inventory, staff attendance, and incidents.

· Monitor key performance indicators and recommend operational improvements.

· Assist management with budgeting and planning activities.

KEY REQUIREMENT SKILLS AND QUALIFICATION

· Diploma or Certificate in Hospitality Management, Business Administration, or a related field is an added advantage.

· Minimum of 2 years' relevant experience in bar operations or hospitality management.

· Previous supervisory or managerial experience is preferred.

· Strong leadership and team management skills.

· Excellent customer service and interpersonal skills.

· Sound knowledge of bar operations and beverage management.

· Inventory and stock control expertise.

· Financial and cash management skills.

· Good communication and problem-solving abilities.

HOW TO APPLY

· If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com

· Interviews will be carried out on a rolling basis until the position is filled.

· Only the shortlisted candidates will be contacted.