What You Will Do Support client onboarding, documentation, and follow-ups Support loan repayment follow-ups and portfolio monitoring Maintain and update programme databases, trackers and records Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities Assist in contacting debtors to receive payment Assist in following up on defaulters to recover payments Carry out customer education and maintain relationships Generating sales leads Qualifications A good level of general education- Diploma or degree Computer literacy Education background in sales/Marketing Experience in a related field will be an added advantage Experience in a financial institution will be an added advantage