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Midtail Associate
📍 Nairobi 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Other
Minimum Experience
1 year
Application Deadline
📅 28/11/2026
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Job Description
What you will be doing: Incubation Strategy: Leading the "Incubation" phase for all newly acquired sellers ensuring they reach their first sales within their first 30 days on the platform. Mass Management of Sellers: Overseeing the "Midtail" segment Team Leadership: Managing a team of Incubation Associates and Midtail account managers, setting clear KPIs for seller activation and retention. Growth Levers: Driving the adoption of Jumia growth tools (Sponsored Products, Jumia Express) specifically among smaller vendors to boost their visibility. Performance Monitoring: Tracking "New Seller Success Rate" and "Churn Rate" using PowerBI and internal dashboards to identify bottlenecks in the seller journey. Operational Excellence: Improving the self-service capabilities of the platform to reduce the need for manual intervention for Midtail sellers.
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