JOB TITLE ICT MANAGER

NATURE OF JOB FULL TIME

INDUSTRY MANUFACTURING

SALARY KSHS.150,000

JOB LOCATION MLOLONGO

DUTIES AND RESPONSIBILITIES

· Establishes network specifications by conferring with users; analysing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.

· Build the backbone: Orchestrate a unified, secure digital foundation across enterprise, operations, and corporate IT.

· Establishes network by evaluating network performance issues including availability, utilization, throughput, good put, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls

· Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor

· Enterprise Applications: ERP, CRM, HRIS, Finance, Procurement, MES, PLM, SCM, BI & Analytics.

· Customer & Commercial Platforms: e-commerce, distributor portals, mobile apps, loyalty platforms, Omnichannel CX.

· Operations Technology (OT): Plant automation, SCADA, IoT sensors, predictive maintenance, shop-floor analytics.

· Corporate IT: Network, cloud, collaboration suites, identity & access, endpoint management, IT service desk.

· Security & Surveillance: Cameras, access control, SOC, incident monitoring, digital forensics.

· Data, Analytics & AI: Data warehouses, lakes, governance, dashboards, ML/AI platforms, automation.

· Emerging & Future Platforms: RPA, block chain, AR/VR, digital twins, sustainability & carbon tracking tech.

· Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation

· Prepares users by designing and conducting training programs; providing references and support

· Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements ICT administration

· Manage Company ERP hardware & related connectivity environment

· Ensure efficient delivery of IT services through optimal support and administration of the IT infrastructure

· Manage the ICT Support Team & drive them to deliver robust, top class IT support services

· Adhere to established IT policies and assist in development and maintenance of procedures, guidelines in line with the policies

· Protect data integrity and protection through security appliance monitoring, backups and virus mitigation

· Support IT Admin in various ERP Business support tasks during his absence.

· Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations as and when necessary

· Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

· Ensure computer security (e.g. firewalls and intrusion detection systems) In charge of SQL installations and configuration to enable related database applications for administration and data management

· Liaising with the service providers to ensure that all operations have minimal interruptions

· Ensure the users get timely solutions

· User administration (setup and maintaining accounts)

· Ensure Maintenance of company systems

· Monitor system performance and troubleshoot any problems

· Create file systems Install software and maintain software

· Create a backup and recovery policy

· Oversee all activities at the IT Department with a close supervision of the IT Admin’s, CCTV Surveillance personnel and IT Interns

KEY REQUIREMENT SKILLS AND QUALIFICATION

· Degree in computer science/ IT/Engineering/IT & Business

· 5+ years in IT/digital leadership with enterprise scope, 5+ at C-level or equivalent

· Proven record delivering multi-system transformations (ERP, CRM, MES, eCommerce, fleet)

· Expertise in enterprise architecture, cyber, AI/ML, and IT/OT convergence

· Strong financial & business acumen (TCO/ROI/value realization)

· Exceptional stakeholder management and board communication.

HOW TO APPLY

· If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com

· Interviews will be carried out on a rolling basis until the position is filled.

· Only the shortlisted candidates will be contacted.