Information Technology

1.

To manage, maintain, and support the organization's IT systems, computer networks, software, and hardware to ensure efficient and secure operations.

2. Key Responsibilities

Install, maintain, and troubleshoot computers, printers, and other IT equipment.

Provide technical support to staff.

Maintain computer networks, internet connectivity, and IT systems.

Ensure data security, backups, and system updates.

Manage software installations and user accounts.

Maintain IT equipment and software inventory.

Monitor cybersecurity and prevent unauthorized access.

Prepare IT reports and recommend technology improvements.

3. Qualifications

Diploma or Bachelor's Degree in IT, Computer Science, or a related field.

Relevant IT experience.

Professional IT certifications are an added advantage.

4. Required Skills

Computer and network troubleshooting.

Good communication and problem-solving skills.

Knowledge of cybersecurity and data management.

Ability to work independently and in a team.

High integrity and confidentiality.

5. Key Performance Indicators

Reliable IT systems and network connectivity.

Timely resolution of technical issues.

Effective data protection and backups.

Proper maintenance of IT equipment.

6. General Responsibility

Perform any other IT-related duties assigned by management.