Group General Manager

Njiwa HR Solutions is recruiting on behalf of a client based in Nairobi.

Are you a visionary and results-driven business leader with a proven track record in strategic leadership, business growth and operational excellence?

We are seeking an accomplished Group General Manager to provide strategic and operational leadership across the organisation, drive overall group performance and spearhead expansion into new locations, corporate markets and e-commerce channels. The successful candidate will be responsible for translating business strategy into sustainable growth, operational efficiency and long-term profitability.

Role details

Reports to: Chief Executive Officer

Direct reports: All Heads of Department

Location: Nairobi

Salary: KES 150,000 – 200,000 gross per month

Employment type: Full-time

Work mode: On-site

Application deadline: To be confirmed (see advert close date)

Key responsibilities

Deliver group revenue, profit, cash flow and cost targets within the approved budget.

Lead all Heads of Department, set their KPIs and hold them accountable for results.

Launch and run new non-airport locations, corporate contracts and e-commerce channels profitably.

Maintain consistent customer experience and Net Promoter Score across all locations and online.

Manage key relationships with landlords, airport authorities, corporate clients and regulators.

Enforce internal controls, compliance and audit readiness; close all audit findings on time.

Report performance, risks and priorities to the CEO.

Requirements

Bachelor’s degree in Business, Finance or a related field; MBA preferred.

At least 10 years in general management with multi-site or multi-channel P&L ownership.

Proven record of profitable growth, including expansion into new physical or digital channels.

Strong financial, commercial and senior people-leadership skills.

Send your CV and a one-page cover letter with the subject line “Group General Manager”.

In your letter, describe one business you expanded into a new channel and the results you delivered. Only shortlisted candidates will be contacted.