Sales Manager

1. Job Purpose

To develop and implement effective sales strategies that drive business growth, increase revenue and expand the company's customer base. The Sales Manager is responsible for leading the sales team, identifying new business opportunities, managing customer relationships and ensuring that sales targets are achieved.

2. Key Responsibilities

• Develop and implement sales strategies to achieve company revenue targets.
• Identify and pursue new business opportunities and potential clients.
• Lead, supervise and motivate the sales team to achieve set targets.
• Establish and maintain strong relationships with existing and prospective customers.
• Prepare sales plans, budgets, forecasts and performance reports.
• Identify market trends, customer needs and competitor activities.
• Develop proposals, quotations and commercial presentations for prospective clients.
• Negotiate contracts, pricing and business agreements with customers.
• Monitor sales performance and ensure timely achievement of sales targets.
• Coordinate with marketing and technical teams to support business development.
• Follow up on sales leads, customer enquiries and pending business opportunities.
• Oversee the sales pipeline and ensure proper use of CRM systems.
• Represent the company at business meetings, exhibitions and networking events.
• Ensure high standards of customer service and client satisfaction.
• Provide regular sales reports and strategic recommendations to management.

3. Qualifications and Experience

• Diploma or Degree in Sales, Marketing, Business Administration or a related field.
• At least 3–5 years of relevant sales experience.
• Previous experience in a sales leadership or supervisory position is an advantage.
• Proven ability to meet sales targets and generate new business.
• Experience in B2B sales and corporate client management is an advantage.
• Good knowledge of CRM systems and Microsoft Office.
• Experience in the ICT, technology or IT services industry is an added advantage.

4. Required Skills and Competencies

• Strong leadership and team management skills.
• Excellent negotiation and closing skills.
• Strong business development and networking abilities.
• Excellent verbal and written communication skills.
• Good presentation and client relationship management skills.
• Strategic thinking and problem-solving abilities.
• Ability to work under pressure and meet sales targets.
• Strong planning, organisation and reporting skills.
• Self-motivated, results-oriented and commercially aware.

5. Key Performance Indicators (KPIs)

• Achievement of monthly and annual sales targets.
• Growth in company revenue and profitability.
• Number of new customers acquired.
• Customer retention and satisfaction rates.
• Conversion rate of sales leads into actual business.
• Growth in sales pipeline and business opportunities.
• Sales team productivity and performance.
• Accuracy and timely submission of sales reports.

6. Working Environment

The Sales Manager will operate in a dynamic and target-driven environment, working closely with management, technical teams and other departments. The role involves office-based responsibilities, client meetings, business development activities and occasional travel to meet prospective and existing customers.

Note: Once your CV is received, we can also consider you for an alternative opportunity.