JOB TITLE SUPERMARKET SUPERVISOR
NATURE OF JOB FULL TIME
INDUSTRY RETAIL
SALARY KSHS. 22,000-25,000
JOB LOCATION RUIRU
DUTIES AND RESPONSIBILITIES
Store Operations
· Oversee the day-to-day operations of the supermarket.
· Ensure the store is clean, organized, and fully operational.
· Monitor opening and closing procedures.
Team Leadership
· Supervise, coach, and motivate store employees.
· Prepare staff schedules and manage attendance.
· Monitor staff performance and provide regular feedback.
Inventory Management
· Monitor stock availability and coordinate replenishment.
· Ensure proper merchandising and product display standards.
· Minimize stock losses through effective stock control practices.
Customer Service
· Ensure customers receive prompt and professional assistance.
· Resolve customer complaints and escalate issues where necessary.
· Promote a positive shopping experience at all times.
Cash & Compliance
· Supervise cash handling and daily cash reconciliations.
· Ensure adherence to company policies and operating procedures.
· Maintain compliance with health, safety, and hygiene standards.
Reporting & Administration
· Prepare daily operational and sales reports.
· Coordinate with management on store performance and operational issues.
· Perform any other supervisory duties assigned by management.
KEY REQUIREMENT SKILLS AND QUALIFICATION
· Degree in Business Administration, Retail Management, or a related field.
· Minimum of two (2) years' experience as a Supervisor or Manager in a supermarket or retail environment.
· Demonstrated experience overseeing daily supermarket operations.
· Proficiency in Microsoft Office applications, particularly Excel and Word.
· Strong leadership and team management skills.
· Excellent communication and interpersonal abilities.
HOW TO APPLY
· If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
· Interviews will be carried out on a rolling basis until the position is filled.
· Only the shortlisted candidates will be contacted.