TRAINING COORDINATOR

Customer Experience Partners (CXP) is recruiting on behalf of a leading professional education and training institution seeking to hire a proactive, organised and creative Training Coordinator.

The successful candidate will play a key role in coordinating training programmes while supporting marketing, digital communication and graphic design activities.

KEY RESPONSIBILITIES

• Coordinate the planning, scheduling and execution of training programmes and related activities.
• Liaise with trainers, facilitators, participants and other stakeholders to ensure smooth delivery of training programmes.
• Manage training calendars, participant communication, confirmations and programme logistics.
• Coordinate meetings and stakeholder engagements, including preparation of agendas, minutes and follow-up on action points.
• Maintain accurate training records, documentation and administrative reports.
• Support the marketing and promotion of training programmes across relevant channels.
• Create professional marketing and training-related visual content, including posters, social media creatives, presentations and other promotional materials.
• Support the organisation's social media and digital marketing activities.
• Provide administrative and coordination support to management as required.
• Represent the organisation professionally during meetings, training activities and stakeholder engagements.
• Perform other duties relevant to the role as assigned.

REQUIREMENTS

• Bachelor's degree in Business Administration, Marketing, Communications, Education, or a related field.
• At least 2 years of relevant experience in training coordination, administration, marketing, communications or a similar role.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to work independently while managing multiple priorities.
• Proficiency in Microsoft Office applications.
• Demonstrable graphic design skills and proficiency in Canva and/or Adobe Creative Suite.
• Ability to create professional and engaging visual content for marketing and training purposes.
• Good understanding of social media and digital communication.

ADDITIONAL EXPERIENCE THAT WILL BE AN ADVANTAGE

• Experience in social media management.
• Experience in digital marketing.
• Experience managing online learning or training platforms.
• Experience within a professional education, training or membership-based organisation.

SALARY

KES 40,000 per month, subject to review upon successful completion of probation.

HOW TO APPLY

Interested candidates should send their CV and cover letter to:

[email protected]

Email Subject: Training Coordinator – Application

Please note: CVs must be submitted in PDF format only.

Applications will be reviewed on a rolling basis, and the position may be filled before the closing date.