Sales Representative (Funeral Home)-3 Positions
Work mode: On-site · Location: Nairobi, Kenya · Schedule: Full Time.
Minimum Experience
1 year
Application Deadline
📅 31 Dec 2026
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Job Description
JOB TITLE SALES REPRESENTATIVE (FUNERAL HOME)-3 POSITIONS NATURE OF JOB FULL TIME INDUSTRY FUNERAL SERVICES SALARY KSHS.30,000 JOB LOCATION KABATI (MURANG'A COUNTY)
DUTIES AND RESPONSIBILITIES Client Acquisition & Service Promotion
Relationship & Partnership Management
Community Outreach & Market Development
Client Consultation & Customer Support
Sales Administration & Reporting
Brand Representation
Internal Coordination
KEY REQUIREMENT SKILLS AND QUALIFICATION
HOW TO APPLY
DUTIES AND RESPONSIBILITIES Client Acquisition & Service Promotion
- Create awareness of client’s Funeral Home services, including funeral arrangements, packages, and related offerings.
- Engage individuals, families, and organizations to understand their needs and provide appropriate service information.
- Generate referrals and inquiries through professional networking and community engagement.
Relationship & Partnership Management
- Build and maintain relationships with hospitals, insurance companies, employers, churches, SACCOs, community groups, and other referral partners.
- Conduct regular visits and follow-ups with existing and potential partners to strengthen collaboration.
- Support partnership initiatives that increase access to client’s funeral services.
Community Outreach & Market Development
- Participate in community outreach activities, awareness campaigns, and company events.
- Identify opportunities to increase client’s funeral home visibility within assigned areas.
- Gather feedback from families, partners, and the community to support service improvement.
Client Consultation & Customer Support
- Provide professional guidance to families and clients on available funeral service options.
- Respond to client inquiries with empathy, confidentiality, and professionalism.
- Support clients throughout the engagement process while ensuring a positive customer experience.
Sales Administration & Reporting
- Maintain accurate records of client interactions, referrals, leads, and service inquiries.
- Prepare regular reports on outreach activities, partnerships, and market feedback.
- Track opportunities and follow up appropriately to support service uptake.
Brand Representation
- Represent Client’s Funeral Home professionally and uphold the organization’s values of dignity, compassion, and respect.
- Maintain confidentiality when handling client information and sensitive family matters.
- Promote ethical engagement practices when interacting with bereaved families and stakeholders.
Internal Coordination
- Work closely with funeral operations teams to ensure client needs are communicated and supported effectively.
- Coordinate with management on market feedback, client needs, and partnership opportunities.
- Participate in training, meetings, and service improvement initiatives.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma or Bachelors Degree in Marketing, Business Administration, Public Relations, or a related field.
- Minimum of 2 years; experience in sales, customer service, business development, or client relationship management.
- Experience in funeral services, insurance, healthcare, hospitality, or related service industries is an added advantage.
- Valid drivers licence is an added advantage.
- Excellent communication and interpersonal skills.
- Strong relationship-building, negotiation, and persuasion skills.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on [email protected]
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
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About the Company
Brites Management Services Limited publishes its vacancies in Kenya through Saplic. Profile created automatically.