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Operations Manager
📍 Nairobi 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Other
Minimum Experience
1 year
Application Deadline
📅 31/12/2026
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Job Description

Jawabu Biashara Limited is a fast-growing credit-only institution, regulated by the Central Bank of Kenya as a DCP. The institution provides affordable and customer-focused financial solutions to its wide range of clientele. Jawabu is an impact-based lender with a brand promise of: Finance, Empower and Transform. For more on Jawabu Biashara Limited, please visit www.jawabubiz.co.ke


Location of the Assignment - Nairobi

Roles and Responsibilities:

· This is a senior position and the fulcrum of the business operations within the institution. The position reports to the Director of Operations.

· The key deliverable for the role is Growth | Scale & Budget, Quality portfolio and staff productivity.

· This role also involves overseeing sales strategies and enhance market presence to optimize on lead generation, and setting clear objectives to achieve Institutional goals.

· Managing and mentoring business development teams to achieve organizational goal

· The role ensure that business risks are mitigated ensures policy compliance, and protects company interests in a dynamic market to enhance operational success.

· The position requires a field biased professional (75% of the time), conscious on growth, quality and with good business execution strategies.

· The role is focused especially on managing internal customers (the staff), external customers and other related business stakeholders.

Requirements

· Minimum Bachelor’s degree in business, business management, or other related fields.

· At least 3 years' Hans-on experience in a senior management position in Micro finance sector. With roles including managing field offices and the leadership of field teams.

· Worked in an environment that especially delivers secured facilities through log book and has good appreciation of micro and impact-based solutions.

· Outstanding leadership abilities that are performance based.

· Excellent written and verbal communication skills. Further, demonstrate analytical thinking and business insights.

· Strong MS Suites skills / Google Sheets and records / tracker management/ data analytic skills

· High ethical standards with unquestionable integrity and confidentiality.



The deadline for the application is 20th August 2026.

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About the Company
Jawabu Biashara Limited publishes its vacancies in Kenya through Saplic. Profile created automatically.