𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦 𝗠𝗔𝗡𝗔𝗚𝗘𝗥
Work mode: On-site · Location: Nairobi, Kenya · Schedule: Full Time.
Job Description
Zaria Centre is seeking an exceptional leader to oversee our Westlands and Kilimani branches and drive the next phase of our growth.
We are looking for a systems thinker who can build a high-performing organization using 𝗘𝗥𝗣 𝘀𝘆𝘀𝘁𝗲𝗺𝘀, 𝗱𝗮𝘁𝗮, 𝗞𝗣𝗜𝘀, 𝗮𝗻𝗱 𝗽𝗿𝗼𝘃𝗲𝗻 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗺𝗼𝗱𝗲𝗹𝘀 to improve efficiency, sales, customer experience, and profitability.
𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• Lead and coordinate operations across both branches.
• Implement and optimize ERP and other digital business systems.
• Develop and monitor KPIs, dashboards, and performance reports.
• Drive sales, productivity, and operational excellence.
• Build efficient processes and standard operating procedures (SOPs).
• Lead, coach, and hold teams accountable for results.
• Improve customer experience and service quality.
• Identify growth opportunities and execute strategic initiatives.
𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀
- Bachelor's degree in Business, Operations, IT, Finance, or a related field.
- At least 5 years' experience managing multi-site operations.
- Strong understanding of ERP systems and business process automation.
- Experience using data and performance metrics to drive decisions.
- Excellent leadership, analytical, and problem-solving skills.
- Proven ability to build systems that scale a growing business.
If you're passionate about transforming businesses through 𝘀𝘆𝘀𝘁𝗲𝗺𝘀, 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆, 𝗮𝗻𝗱 𝗱𝗶𝘀𝗰𝗶𝗽𝗹𝗶𝗻𝗲𝗱 𝗲𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻, we'd like to hear from you.
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻:Nairobi (Westlands & Kilimani)
Deadline: 11th August 2026
𝗭𝗮𝗿𝗶𝗮 𝗖𝗲𝗻𝘁𝗿𝗲 – 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗯𝗲𝘁𝘁𝗲𝗿 𝗵𝗼𝗺𝗲𝘀 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲.