Inside Sales Representative

RESPONSIBILITIES

• Conduct outbound calls and follow-ups to acquire new accounts.

• Manage assigned leads and progress opportunities through the funnel.

• Gather and document client information required for job creation.

• Maintain accurate and timely CRM records.

• Track activities, outcomes, and follow-ups consistently.

• Communicate clearly and professionally with US-based clients.

• Handle basic objections and negotiations within defined parameters.

QUALIFICATIONS

• High school graduate.

• At least 2 years of contact center (B2B/SaaS) experience, with a strong record of 

meeting KPIs.

• Clear and confident English communication skills with a neutral accent.

• Experience in creating documents, manuals, or related materials.

• Proven ability to lead and manage live call conversations.

• Strong negotiation, conflict resolution, and objection-handling skills.

• Experience using CRM platforms such as Salesforce, HubSpot, or similar.

• Comfortable handling high call volumes and short B2B outbound calling cycles.

• Adaptable and able to thrive in a fast-paced startup environment.

WORK SET-UP

• Monday – Friday | Night Shift (DST Dependent)

BENEFITS

• Transportation Allowance

• Rice Allowance

• Sales Incentives

• Leave Conversion Benefit

• Performance Reviews

• Government Mandated Benefits

• HMO + 2 Dependents (Effective Day 1)

• 10% Night Differential