Logo of Brites Management Services Limited

General Manager – Furniture Store

📍 Nairobi, Kenya 🏢 00100 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Sales

Work mode: On-site · Location: Nairobi, Kenya · Schedule: Full Time.

Minimum Experience
1 year
Application Deadline
📅 31 Dec 2026

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Job Description

JOB TITLE GENERAL MANAGER – FURNITURE STORE NATURE OF JOB FULL TIME INDUSTRY RETAIL / FURNITURE SALARY NEGOTIABLE JOB LOCATION NAIROBI
DUTIES AND RESPONSIBILITIES Strategic & Business Leadership
  • Develop and execute business strategies to drive sales growth and profitability.
  • Oversee overall store performance, ensuring alignment with company goals.
  • Identify new market opportunities and enhance brand positioning in the luxury furniture segment.
  • Set and monitor key performance indicators (KPIs) for store operations.

 Retail Operations Management
  • Oversee day-to-day store operations including sales, inventory, merchandising, and customer service.
  • Ensure optimal stock levels and effective inventory control systems.
  • Maintain high standards of showroom presentation and visual merchandising.
  • Coordinate procurement and supplier relationships.

 Sales & Customer Experience
  • Drive high-value sales and ensure exceptional customer service.
  • Build and maintain relationships with high-net-worth clients and corporate customers.
  • Oversee client consultations, product selection, and after-sales service.
  • Ensure a premium and personalized shopping experience.

Team Leadership & Development
  • Lead, supervise, and mentor the store team including sales consultants and support staff.
  • Conduct performance evaluations and support staff development initiatives.
  • Foster a performance-driven and customer-focused culture.

 Market Intelligence and Brand Positioning
  • Stay updated on luxury furniture market trends, design innovations, and competitor activities.
  • Collaborate with marketing teams on promotions and brand visibility initiatives.
  • Provide insights on customer preferences and market demands.

Financial Management
  • Monitor store budgets, sales targets, and operational expenses.
  • Ensure profitability and cost efficiency across operations.
  • Prepare regular performance and financial reports for management.

 KEY REQUIREMENT SKILLS AND QUALIFICATION
  • Degree in Business Administration, Retail Management, Interior Design, or a related field.
  • Proven experience in a senior management role, preferably within luxury or high-end furniture retail.
  • Strong understanding of luxury furniture markets and design aesthetics.
  • Experience in sales leadership, retail operations, and team management.
  • Strong leadership and people management skills
  • Excellent sales and business development abilities
  • High level of commercial awareness and financial acumen
  • Strong customer relationship management skills
  • Knowledge of interior design and luxury lifestyle trends

HOW TO APPLY
  • If you meet the above qualifications, skills and experience share CV on [email protected]
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.
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Location

📍 Approximate location
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About the Company

Brites Management Services Limited publishes its vacancies in Kenya through Saplic. Profile created automatically.