JOB TITLE FIELD SALES REPRESENTATIVE
NATURE OF JOB FULL TIME
INDUSTRY FMCG
SALARY KSHS.25,000-35,000
JOB LOCATION MLOLONGO
DUTIES AND RESPONSIBILITIES
Sales & Business Development
· Achieve monthly, quarterly, and annual sales targets within the assigned territory.
· Identify and acquire new customers, including wholesalers, retailers, supermarkets, hotels, restaurants, and institutions.
· Promote the company's bakery products and introduce new product lines to customers.
· Develop strategies to increase market penetration and sales volume.
· Conduct regular customer visits to maintain strong business relationships.
Customer Relationship Management
· Build and maintain long-term relationships with existing and prospective customers.
· Provide customers with product information, pricing, and promotional offers.
· Address customer inquiries, complaints, and service issues promptly.
· Ensure high levels of customer satisfaction and retention.
Order Management & Sales Administration
· Receive customer orders and ensure timely submission for processing.
· Follow up on order fulfillment and delivery to ensure customer satisfaction.
· Monitor stock availability at customer outlets and recommend replenishment.
· Maintain accurate sales records, customer databases, and territory reports.
Market Intelligence
· Monitor competitor products, pricing, promotions, and market activities.
· Collect customer feedback and identify emerging market trends.
· Provide regular reports and recommendations to management on market opportunities and challenges.
· Identify opportunities for product improvement and business growth.
Collections & Account Management
· Follow up on customer payments and ensure timely collection of outstanding balances.
· Monitor customer credit limits in accordance with company policies.
· Work closely with the finance department to reconcile customer accounts.
· Maintain healthy customer accounts while minimizing overdue debts.
Product Merchandising & Brand Visibility
· Ensure company products are well displayed and merchandised at customer outlets.
· Monitor product freshness, shelf rotation, and product presentation.
· Support promotional campaigns, product launches, and marketing initiatives.
· Maintain brand visibility and ensure compliance with merchandising standards.
Collections & Account Management
· Follow up on customer payments and ensure timely collection of outstanding balances.
· Monitor customer credit limits in accordance with company policies.
· Work closely with the finance department to reconcile customer accounts.
· Maintain healthy customer accounts while minimizing overdue debts.
Product Merchandising & Brand Visibility
· Ensure company products are well displayed and merchandised at customer outlets.
· Monitor product freshness, shelf rotation, and product presentation.
· Support promotional campaigns, product launches, and marketing initiatives.
· Maintain brand visibility and ensure compliance with merchandising standards.
KEY REQUIREMENT SKILLS AND QUALIFICATION
· Diploma/Degree in Sales, Marketing, Business Administration, or a related field.
· Minimum of 2 years' sales experience in the FMCG industry, preferably within the bakery or food manufacturing sector.
· Proven track record of achieving or exceeding sales targets.
· Excellent communication, presentation, and interpersonal skills.
· Strong negotiation and relationship management skills.
· Good understanding of FMCG sales and distribution channels.
· Ability to identify business opportunities and close sales.
· Strong customer service orientation.
· Good analytical and problem-solving skills.
· Ability to work independently and manage an assigned sales territory.
HOW TO APPLY
· If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
· Interviews will be carried out on a rolling basis until the position is filled.
· Only the shortlisted candidates will be contacted.