Ø Minimum qualification of a Diploma in Business Administration, Accounting, Finance, Marketing, or any other business-related course.

Ø Proficient in Microsoft Office applications and general computer systems.

Ø Customer-centric with excellent communication, negotiation, and interpersonal skills.

Ø Strong problem-solving abilities and the ability to handle difficult conversations professionally.

Ø Results-driven with the ability to meet collection targets and deadlines.

Ø High level of integrity, professionalism, and attention to detail.

Ø Good organizational and time management skills.

Ø Ability to work independently as well as collaboratively in a team environment.

Ø Prior experience in debt collection, customer service, or a call center environment is an added advantage.

Ø Preferred candidates should reside within or be able to conveniently commute to the Mombasa Road area.