Hiring call center agents in the United States
Market data for customer service in the United States, updated November 14, 2026.
There are 24 active openings to hire call center agents in the United States right now, posted by 20 different companies. The median advertised salary is $3,953 per month, and half of the openings pay between $3,031 and $4,330. Demand is concentrated in Bronx, Flatbush Ave, Rxr Plz and Airport Freeway West. 1 new openings were posted in the last 30 days. Posting up to 10 jobs and managing candidates with the Saplic ATS is free and needs no card.
What customer service pays in the United States
Monthly range by seniority, computed as percentiles over the 16 openings that state a salary. Half of each level falls inside the range shown.
| Level | Experience | Openings | 25th percentile | Median | 75th percentile |
|---|---|---|---|---|---|
| Junior | Up to 1 year | 23 | $3,031 | $3,953 | $4,330 |
Which customer service roles are most in demand in the United States
| Role | Openings | Share |
|---|---|---|
| Customer Service | 3 | 13% |
| Agente Bilingue de Seguros | 1 | 4% |
| Agente de Atendimento | 1 | 4% |
Which cities from the United States have the most customer service openings
Tap a city to see every job posted there.
How to write an customer service job ad that actually brings candidates
With 24 customer service openings running at once in the United States, your ad is not competing for attention: it competes on clarity. A candidate reads four or five before deciding where to apply, and drops first the ones that do not answer the basics.
- State the salary range. In the United States only 16 of the 24 openings do, so doing it sets you apart immediately and saves the interviews that collapse over money at the end.
- Use the title people search for. “Customer Service” pulls more applications than an internal label like “Commercial Executive II”, which nobody types into a search box.
- Separate must-haves from nice-to-haves. Twelve requirements with no hierarchy make the good candidate rule themselves out over item eleven.
- Say the work mode, the schedule and the city in the first lines. Those three decide whether someone can take the job at all, and hiding them at the end only moves the drop-off later.
- Describe what the person does on a normal day. Three concrete tasks beat a paragraph about company culture.
- Reply fast. An application with no answer after three days is already looking elsewhere.
Common mistakes when hiring in this area
- Asking for more years of experience than the job needs. Every extra year shrinks the candidate pool and raises the expected salary without improving performance.
- Posting the same opening several times to “gain visibility”. It splits applications across two ads and neither looks complete.
- Leaving the opening live without moving candidates. Silence reads as rejection and they leave, even if to you they are still under review.
An ad like that fills your inbox, and that is where the real problem starts: with 20 companies hiring call center agents in the United States, the good candidate is lost by whoever leaves them three days without an answer, not by whoever pays less.
The full ATS, at no cost
An ATS is the system where the candidates for a job are kept in order: who applied, what stage each one is at and who is still waiting for an answer. Saplic includes its own in full — the one others charge per user per month for — for up to 10 active jobs.
Beyond the board, the free account includes more than 30 ready-made assessments — aptitude, knowledge and profile, at basic, intermediate and advanced levels; profile tests such as Big Five or RIASEC are indicative — plus your own assessments with your own questions. It adds a Career Site for your company website, blind resumes and integrations with your calendar, Slack, Teams, Google Sheets and an API. And applications to the job move to its ATS requisition on their own, or in one click.
All of it free, no credit card, up to 10 active jobs.
Frequently asked questions
How much do you have to pay to hire call center agents in the United States?
Of the 24 active openings, 16 state a salary: they run from $24 to $42,000 per month, with a median of $3,953. Half the market pays between $3,031 and $4,330.
How much does it cost to post a job?
Nothing. You can keep up to 10 jobs active at the same time for free and with no credit card, the full ATS included. It is not a thirty-day trial.
Which customer service roles are most in demand in the United States?
The roles with the most open positions are Customer Service, Agente Bilingue de Seguros and Agente de Atendimento. The list is recalculated weekly over active openings.
Which cities from the United States have the most customer service openings?
The largest concentration is in Bronx, followed by Flatbush Ave, Rxr Plz and Airport Freeway West. If your operation is outside those markets, post the role as remote or hybrid.
Will my job appear on Google?
Yes. Every posted job carries the JobPosting markup Google for Jobs needs and is submitted for indexing the same day. Nothing to configure.
customer service jobs posted right now in the United States
Job descriptions in this field
Hiring other profiles in the United States
Post your customer service job today
10 free jobs, no credit card, and Google for Jobs indexing the same day. The full ATS is included.
Data updated November 14, 2026, computed over jobs posted on Saplic.