Customer Service Representative/Dispatcher

Posted by recruiting agency HR Fruition on behalf of 535 Plumbing. Apply through this posting.

Location: Honolulu, HI 96817. In person. Relocate before starting work (required). Full-time.

Pay: Up to $24.00 per hour

Job description

Strong local Plumbing Company with high standards and Ohana values and is seeking a full-time Dispatcher. Our tag line is "We Make Your Hale Pono" and our values are:

- Doing Right

- Improve Always

- Solution Oriented

- Communicate Effectively

- Safety

We are growing and there is opportunity for the right individual to build a career with fellow professionals. Must be able to work collaboratively, be responsible, punctual, professional and have good communication skills. Must be computer literate, MS Office Suite a plus. We are looking to hire an enthusiastic, reliable, customer service oriented and detail oriented plumbing dispatcher.

Duties and responsibilities include: Dispatch Plumbing technicians to service appointments

- Use people skills to motivate technicians to achieve scheduled goals

- Update customers of the progress of the call / follow up work to be done

- Create and forecast a schedule to ensure we meet all

- Also responsible for answering phones, schedule incoming appointments, and provide excellent customer care.

- Ability to work well under pressure with minimal supervision

- History of good attendance and work habits

- Flexible work schedule and available to work weekends

- Have a High School Diploma

- Are Multi-taskers

- Want to work with great people who have heart and soul

Benefits

- 401(k)

- Dental insurance

- Employee assistance program

- Employee discount

- Health insurance

- Paid time off

- Referral program

- Retirement plan

- Vision insurance

Experience

- Customer service: 2 years (Required)

Ability to Relocate

- Honolulu, HI 96817: Relocate before starting work (Required)

Work Location: In person