Technical Sales & Website Administrator

Electronics | IT Support | WordPress | Customer Sales

Location: Centurion & Randburg, Gauteng (Roving Position)

Employment: Full-Time

About the Position

Spytek Group is looking for a technically minded, motivated and customer-focused individual to join our team.

This is a hands-on position combining technical sales, electronics and IT support, and WordPress/WooCommerce website management.

We are looking for someone who enjoys technology, understands how technical products and systems work, and is confident communicating with customers.

Previous experience in technical sales, IT sales, customer service or technical support would be ideal.

Full training will be provided on our specialised product ranges, including surveillance equipment, CCTV, GPS tracking and other electronic security technologies.

The position also offers opportunities to develop skills in digital marketing, SEO, social media and content creation.

Key Responsibilities

1. Technical Sales & Customer Service

• Assist customers with product enquiries, recommendations and purchases.
• Demonstrate and explain technical products and their applications.
• Generate leads, follow up on enquiries and develop new customer relationships.
• Prepare quotations and convert enquiries into sales.
• Build and maintain relationships with customers, resellers and corporate clients.
• Work towards agreed sales targets.
• Provide professional after-sales support.

2. WordPress & WooCommerce Website Management

• Manage and maintain company WordPress and WooCommerce websites.
• Add, update and manage products, pricing, descriptions and images.
• Troubleshoot website issues and implement improvements.
• Manage website content, plugins and general functionality.
• Improve website usability and the online shopping experience.
• Assist with website development, updates and new features.

3. Electronics & Technical Support

• Provide technical support to customers via telephone, email and in person.
• Troubleshoot electronic devices, computer systems and networking issues.
• Assist with installation and configuration of CCTV, IP cameras, DVRs, NVRs and related equipment.
• Configure routers, Wi-Fi networks and other networking devices.
• Test, diagnose and assist with repairs of electronic products.
• Assist with product testing, technical demonstrations and training.
• Conduct site visits and assist with installations when required.

4. Digital Marketing & Business Growth

Training and guidance will be provided where necessary.

• Assist with social media management and promotional campaigns.
• Create product advertisements, graphics and marketing material.
• Assist with SEO and website optimisation.
• Create and distribute newsletters and promotional emails.
• Use AI and digital tools to assist with content creation.
• Identify opportunities to improve online visibility and generate sales.

Essential Requirements

Candidates must have:

• WordPress experience, including practical website administration and updates.
• WooCommerce knowledge, including managing products and online store functionality.
• A technical background or practical experience in IT, electronics, computers, networking or technical support.
• Previous experience working directly with customers, preferably in sales, technical sales or customer support.
• Good communication, interpersonal and negotiation skills.
• Confidence explaining technical information to customers.
• Strong computer literacy and problem-solving abilities.
• Willingness to learn new products, systems and technologies.
• Ability to work independently and manage multiple responsibilities.
• Valid driver's licence and own reliable transport.
• Ability to work between Centurion and Randburg as required.

Advantageous Experience

The following would be beneficial but is not essential:

• Previous experience selling technical or electronic products.
• CCTV, security systems or GPS tracking knowledge.
• Elementor website development.
• Basic HTML and CSS.
• SEO and Google Search Console.
• Social media management.
• Canva, Adobe or graphic design.
• Digital marketing and email campaigns.
• Basic electronic repairs and product testing.

Personal Qualities

We are looking for someone who is:

• Technically curious: Enjoys technology and understanding how things work.
• Customer-focused: Confident, approachable and professional when dealing with people.
• Proactive: Takes initiative without needing constant supervision.
• Resourceful: Finds solutions and learns independently.
• Sales-minded: Recognises opportunities and is comfortable recommending and selling products.
• Reliable: Takes responsibility, follows through and meets deadlines.
• Adaptable: Enjoys a varied role and learning new skills.
• Growth-oriented: Wants to develop professionally and contribute to the success of the business.

Who Would Be Ideal for This Position?

Someone who has previously worked in IT sales, technical customer support, electronics retail, computer sales or a similar technical environment, and has practical experience managing WordPress/WooCommerce websites.

You do not need to know our specialised products before joining. We will provide the necessary product training.

What matters most is that you already have a solid technical foundation, website management experience, good communication skills and the willingness to learn and grow.

Application

Please submit your CV outlining your technical background, customer-facing experience and WordPress/WooCommerce skills.

Shortlisted candidates may be required to complete a practical WordPress and technical skills assessment.