- Senior Executive – Human Resources
- iSON Xperiences
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- iSON Xperiences
- Job opportunity
- Senior Executive – Human Resources
- iSON Xperiences
- Lilongwe
- Full time
- Apply by Aug 14, 2026
- Free
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- Job Description
- The Company
- : -
iSON Xperiences is a premier, global CX management company with a dominant presence in Africa, India, Europe and the Middle East, and expanding into Northern America.
Job Overview:
- iSON Xperiences is seeking a highly organized, proactive, and experienced
- Senior Executive – Human Resources
to join its Human Resources team in Lilongwe. The successful candidate will play a key role in delivering comprehensive HR support by managing recruitment and selection, employee onboarding, contract administration, HR compliance, employee engagement initiatives, payroll support, and HRMS administration.
The role requires a detail-oriented professional with strong interpersonal skills, sound knowledge of labour legislation, and the ability to work effectively in a dynamic call centre environment.
- Requirements
- Qualifications & Experience: -
Applicants should possess:
Bachelor’s Degree in Human Resource Management or a related field.
Minimum of three (3) years proven experience in Human Resources, preferably within a fast-paced corporate or call centre environment.
Sound knowledge of recruitment, employee relations, HR administration, labor laws, and HR compliance.
Experience using Human Resource Management Systems (HRMS).
Knowledge of payroll administration is desired and will provide added advantage.
- Required Skills & Competencies: -
Successful candidates should demonstrate:
- Good understanding of Malawi Labour Laws
Excellent communication and interpersonal skills.
Strong interviewing and recruitment skills.
High level of integrity and confidentiality.
Excellent organizational and time management abilities.
Strong analytical and problem-solving skills.
Above average proficiency in Microsoft Word, Excel, and PowerPoint.
Ability to work under pressure and manage multiple priorities.
Leadership and teamwork skills.
Adaptability and flexibility in a dynamic work environment.
Strong attention to detail and commitment to accuracy.
Performance-driven mindset with excellent work ethic.