The Sales Account Manager will be responsible for managing and growing client accounts to drive revenue, ensure client satisfaction, and strengthen long-term business relationships. The role involves identifying sales opportunities, maintaining regular engagement with clients, coordinating with internal teams to deliver solutions, monitoring account performance, and ensuring that all client needs and expectations are met in line with agreed targets and service standards.

Duties & Responsibilities

• Promote and sell the company’s ICT products, solutions, and services to existing and prospective customers.
• Identify, generate, and qualify new sales leads and business opportunities.
• Develop and execute sales strategies to achieve and exceed assigned sales targets.
• Create, manage, and maintain a healthy sales pipeline.
• Acquire new customers and expand the company’s customer base.
• Generate additional business from existing customers through cross-selling and upselling opportunities.
• Build, develop, and maintain long-term relationships with key accounts and clients.
• Act as a trusted advisor to customers by understanding their business needs and recommending suitable ICT solutions.
• Conduct regular customer visits and engagement meetings.
• Conduct customers’ needs assessments and provide consultative sales support.
• Present and demonstrate ICT solutions to customers and stakeholders.
• Prepare customer-specific proposals, quotations, and value propositions.
• Work closely with technical teams to develop tailored solutions that meet customer requirements.
• Negotiate commercial terms, pricing, and contracts with customers.
• Provide market feedback and business intelligence to management.
• Identify opportunities for business growth and recommend improvement initiatives.
• Prepare and submit sales reports.
• Track and report on sales performance against established KPIs.
• Meet or exceed all assigned sales and business development targets.
• Participate in product, sales, and technical training programs.
• Complete relevant vendor and industry certifications as required.
• Continuously enhance product knowledge and sales skills.

Education & Professional Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales & Marketing, Information Technology, or a related field.

Experience Requirements

• Minimum of 3+ years’ experience in ICT Sales, Account Management, Business Development, Technology Consulting, or a similar commercial role.
• Proven track record of achieving and exceeding sales targets and revenue growth objectives.
• Demonstrated experience in lead generation, opportunity management, pipeline development, and deal closure.
• Experience managing key accounts and building long-term customer relationships.
• Experience preparing proposals, quotations, tenders, and commercial offers.
• Experience selling ICT solutions such as Networking, Cyber Security, Cloud Solutions, Managed Services, Data Centre Solutions, Software Licensing, or Business Applications.

Personal Attributes

• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a collaborative team.
• Attention to detail and commitment to quality.
• Effective communication and interpersonal skills.
• Willingness to learn new technologies and adapt to changing business needs.

What We Offer

• Competitive salary and benefits.
• Opportunities for professional development and certification.
• Collaborative and innovative work environment.
• Exposure to modern technologies and cloud platforms.
• Career growth opportunities.