Responsibilities:

• Welcome and attend to visitors, clients, and guests in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls and messages.
• Receive and respond to emails, correspondence, and general inquiries.
• Manage the reception area and ensure it is clean, organized, and presentable.
• Schedule appointments and meetings, and maintain the office calendar.
• Receive, sort, and distribute incoming and outgoing mail and documents.
• Maintain accurate records, files, and office documentation.
• Assist with photocopying, printing, scanning, filing, and other administrative tasks.
• Monitor office supplies and notify management when replenishment is required.
• Support staff with routine administrative and clerical duties.
• Coordinate meeting rooms and assist with preparation for meetings and events.
• Maintain confidentiality of company and client information.
• Assist with basic data entry and preparation of administrative reports.
• Liaise with vendors, service providers, and other stakeholders when required.
• Perform other duties assigned by the supervisor or management.

Requirements:

• Minimum of an OND in Business Administration, Secretarial Studies, Office Management, or a related field.
• Minimum of 1 year of experience as a Receptionist, Office Assistant, Administrative Assistant, or similar role.
• Excellent verbal and written communication skills.
• Good customer service and interpersonal skills.
• Proficiency in Microsoft Office Suite, especially Word and Excel.
• Strong organizational and time management abilities.
• Professional appearance, polite attitude, and good telephone etiquette.
• Ability to multitask and work effectively under pressure.
• Strong attention to detail and accuracy.
• Good filing, record-keeping, and administrative skills.
• Ability to work independently and as part of a team.
• High level of professionalism, confidentiality, reliability, and integrity.