ACADEMIC QUALIFICATIONS Minimum KCSE Certificate. Certificate/Diploma in Front Office Operations, Secretarial Studies, Business Administration, Hospitality, Customer Service, ICT or a related field is an added advantage. Basic computer training/ICDL is an added advantage. WORK EXPERIENCE 1–2 years’ experience in reception, administration or customer service is preferred. Fresh graduates with strong communication and computer skills may also apply. Experience in an educational institution is an added advantage. ESSENTIAL COMPUTER SKILLS Microsoft Word & Excel. Email communication. Student records/data entry. Online portals/LMS systems. Printing, scanning, photocopying & filing.