Oversee the day-to-day management and administration of all assigned properties to ensure
efficient operations and high service standards.
• Market vacant units and oversee tenant sourcing, screening, onboarding, lease administration,
renewals, and terminations to maintain optimal occupancy levels.
• Monitor rent collections, arrears, debt recovery, and enforce lease terms.
• Build and maintain strong tenant relationships by resolving complaints promptly and
implementing tenant retention initiatives.
• Coordinate preventive and corrective maintenance programmes, including regular property
inspections, to maintain safety, asset quality, and regulatory compliance.
• Manage, supervise, and evaluate contractors, service providers, suppliers, and on-site staff to
ensure quality service delivery and cost efficiency.
• Prepare and manage property budgets, reports, and operating expenses.
• Ensure compliance with all applicable housing, health, safety, and regulatory requirements.
• Maintain accurate lease agreements, tenant records, occupancy reports, maintenance logs,
payment records, and other property documentation.
• Monitor key property performance indicators, including occupancy rates, rental collections,
maintenance turnaround time, tenant satisfaction, operating costs, and property profitability,
and implement strategies to improve performance.
• Bachelor's degree in Business Administration, Real Estate, Property Management, or a related
field (preferred).
• MUST be a registered member of Estate Agents Registration Board.
• Proven experience in property management or real estate management.
• Knowledge of property management software and Microsoft Office Suite.
• Strong understanding of landlord-tenant laws and property regulations.
• Excellent communication, negotiation, and customer service skills.
• Strong organizational and problem-solving abilities.
• Financial management and budgeting expertise.
• Vendor and contractor management.
• Conflict resolution and tenant relations.
• Marketing and leasing experience.
• Attention to detail and strong record-keeping skill