Network Engineer
Work mode: On-site · Location: Western Cape, South Africa · Schedule: Full Time · Salary: R36,000/month.
Job Description
Network Engineer
Salary: R30,000 – R36,000 CTC per month
Area: Plattekloof, Cape Town
Type: Onsite
About the Role
If you're the engineer others turn to when a technical issue gets complicated, this could be a great next step.
Our client, an established IT services company, is looking for an experienced Network Engineer to take ownership of complex technical escalations, support infrastructure projects and provide technical guidance to other engineers.
This is a hands-on role in a Managed Service Provider (MSP) environment, working across multiple client networks and infrastructure platforms.
You'll work with Fortinet, Windows Server, Microsoft 365, Azure, VMware, Hyper-V, networking and security technologies. You'll also have the opportunity to mentor engineers and contribute to technical projects.
Responsibilities
- Resolve complex Tier 3 incidents escalated by Tier 1 and Tier 2 engineers.
- Troubleshoot network, firewall, server, cloud, virtualisation and security issues.
- Configure and maintain firewalls, switches, VPNs, VLANs, wireless networks and LAN/WAN connectivity.
- Support Windows Server, Active Directory, Microsoft 365, Entra ID, Intune and Azure environments.
- Manage VMware and Hyper-V virtualisation environments.
- Support backup, disaster recovery, endpoint protection and email security solutions.
- Investigate recurring incidents, identify root causes and implement preventative solutions.
- Plan and deliver infrastructure upgrades, migrations, firewall replacements and cloud deployments.
- Prepare technical documentation, project plans, Statements of Work and bills of materials.
- Mentor junior engineers and provide technical guidance during escalations.
- Communicate with clients, manage technical expectations and maintain service delivery standards.
- Identify opportunities to improve infrastructure reliability, monitoring and automation.
Requirements
- Minimum 6 years' experience in IT support, network engineering or infrastructure, preferably within an MSP environment.
- Proven Tier 3 experience resolving complex technical issues independently.
- Strong networking knowledge covering TCP/IP, DNS, DHCP, subnetting, VLANs, routing, switching, VPNs and LAN/WAN.
- Hands-on experience with Fortinet FortiGate firewalls and network security.
- Advanced knowledge of Windows Server, Active Directory and Group Policy.
- Experience with Microsoft 365, Exchange Online, Entra ID, Intune and Azure.
- Experience with VMware vSphere/ESXi and/or Microsoft Hyper-V.
- Knowledge of SAN/NAS storage, backups and disaster recovery, ideally Veeam or Acronis.
- Familiarity with endpoint security, EDR and remote monitoring tools such as Sophos, Barracuda or equivalent solutions.
- PowerShell scripting and automation skills.
- Understanding of incident, problem and change management.
- Experience guiding engineers and delivering technical infrastructure projects.
- Strong troubleshooting, documentation and client communication skills.
Advantageous Certifications
Relevant Fortinet, CCNA, Microsoft Azure (AZ-104), Microsoft 365, VMware, Veeam, Sophos or ITIL certifications will be advantageous.
Practical technical experience is equally important.
Interested?
If you enjoy solving difficult technical problems, taking ownership and working across different client environments, we'd love to hear from you.
Apply with your updated CV, highlighting your Tier 3 experience, networking expertise and the infrastructure technologies you've worked with.
Technical Skills
Required Tools
About the Company
Tech hiring can feel noisy. Too many CVs. Too little clarity. Too many near-misses. We cut through that with a process that’s calm, personal and built on proper conversations. Every candidate is screened by us. Every client gets clear feedback and honest guidance, start to finish.
We specialise in Software Development, Data, Cloud, Cybersecurity and IT Leadership. Most of our work is with start-ups and SMEs who want a partner they can actually talk to, not another agency pushing volume.
You can work with us in two ways:
*Contingency when you need flexibility and want to explore the market without upfront commitment. You pay only when you hire.
*Retained when the role is too important to gamble on. You get dedicated time, market mapping, structured shortlists and steady communication — the kind that keeps everyone aligned.
Both routes give you access to our network, our screening, our market insight and our honest view of what’s possible. The difference is how closely you want us in the room with you.
Although tech is our home, clients often ask us to support roles across their wider teams - from Engineers and Technicians to Scientists, Admin and Procurement. When it aligns with our process, we help.
Based in South Africa. Working nationwide. Supporting select international clients who value long-term partnership over quick wins.
Clear. Human. Recruitment that feels better.
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