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Loans (Relationship) Officer
📍 Nairobi 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Administration and Office
Minimum Experience
1 year
Application Deadline
📅 31/12/2026
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Job Description


NATURE OF JOB

FULL TIME

INDUSTRY

FINANCIAL SERVICES

SALARY

KSHS.20,000 PLUS COMMISSIONS

JOB LOCATION

LUANDA


DUTIES AND RESPONSIBILITIES

· Develop and maintain strong relationships with existing clients to ensure their satisfaction and retention.

· Proactively engage with potential clients to expand the loan portfolio.

· Provide personalized financial solutions tailored to clients' needs.

· Assess loan applications by gathering necessary documentation, verifying information, and conducting preliminary assessments.

· Recommend and facilitate loan approvals based on established guidelines and risk assessments.

· Ensure timely disbursement and follow-up on loans, monitoring repayment schedules.

· Actively market and promote the institution's loan products to increase market penetration and client base.

· Meet monthly sales and loan disbursement targets set by the organization.

· Educate clients on the various loan products and services offered, explaining terms and conditions.

· Provide excellent customer service, addressing inquiries and resolving issues efficiently.

· Advise clients on best financial practices, including repayment strategies, loan options, and related services.

· Handle loan repayments and resolve any delinquency issues promptly.

· Ensure compliance with internal policies, regulatory requirements, and industry standards.

· Identify and mitigate potential risks in loan applications and client management.

· Assist in the preparation of reports on loan performance and any risks related to clients.

KEY REQUIREMENT SKILLS AND QUALIFICATION

· Certificate/Diploma in any field.

· At least 1 year of experience as a loans or Relationship officer in a Sacco, MFI or Bank

· Strong communication and interpersonal skills, with the ability to build and maintain relationships.

· Good understanding of loan products, financial services, and credit assessments.

· Ability to work independently and meet set targets.

· Proficiency in Microsoft Office applications.


HOW TO APPLY

· If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com

· Interviews will be carried out on a rolling basis until the position is filled.

· Only the shortlisted candidates will be contacted.

Location
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About the Company
Brites Management Services Limited publishes its vacancies in Kenya through Saplic. Profile created automatically.