Human Resources

Duties and Responsibilities

The Human Resource will be based at Shalom Centre and will be responsible for ensuring that all HR systems, policies, procedures, employee records, recruitment processes, payroll documentation, staff appraisals, and volunteer management activities are implemented in compliance with ACO policies and Zambian Labour Legislation. 

Key responsability

The HR Officer will be responible for the overall coordination and administration of ACO’s human resources, including:

HR Administration & Compliance

o  Maintain and regularly update ACO’s Staff Policy, Code of Conduct, and other HR-related documents

o  Ensure that all staff understand and sign the required policies and agreements

o  Maintain confidential and up-to-date personnel files for all the employees and volunteers

o  Ensure compliance with ACO policies and applicable Zambian employment legislation

Recruitment & Onboarding

o  Coordinate the recruitment process from vacancy publication to selection and contracting

o  Organise interviews and written assessment when required, ensuring that recruitment panels include at least two people

o  Coordinate reference checks, verification of qualifications, police clearance, and other required documentation

o  Prepare employment, service, and volunteer contracts and ensure that all staff have valid contract at all times

Payroll & Staff Records

o  Prepare and maintain the monthly payroll

o  Ensure accurate records of salaries, taxes, statutory contribution, gratuity, contract dates and leave (sick/annual)

Volunteers

o  Coordinate the documentation, onboarding, orientation, and administrative support of national and international volunteers

o  Ensure the volunteers are appropriately assigned to supervisions and comply with safeguarding requirements

Requirements

·       Degree or Diploma in Human Resources, Business Administration, Public Administration.

·       At least 3 years of HR experience, preferably in an NGO or non-profit organisation.

·       Fluency in English and proficiency in local languages

·       Good knowledge of Zambian Labour, employment, statutory and regulatory requirements.

·       Familiarity with relevant Zambian Institutions and regulatory bodies, including Ministry of Community Development and Social Services (MCDSS), Health Profession Council of Zambia (HPCZ), TEVETA, Workers’ Compensation Fund, Ministry of Land and Lusaka City Council.

·        Experience in recruitment, payroll administration, personnel records, employment contracts and staff performance management.

·       Good understanding of statutory employee requirements, including NHIMA NAPSA ZRA.

·       Good knowledge of Microsoft Office, Word and Excel.

·       High level of integrity and ability to handle confidential information.

·       Membership of the Zambia Institute of Human Resource Management will be an advantage. 

To Apply

Please submit an email with Cover Letter, detailed CV, contacts of 2 references, copies of relevant certificates, to [email protected]

Only shortlisted candidates will be contacted.

Persons with disability are encouraged to apply.