Head, Warehouse & Logistics Management

Responsibilities:

Optimised inventory & Asset Utilisation:

• Accurate inventory, optimised asset utilisation, minimal ageing, obsolete, and excess stock.
• Lead warehouse and inventory management across all locations.
• Maintain inventory accuracy, visibility, and control.
• Optimise warehouse capacity and material handling processes.
• Manage CWIP, aged inventory, and asset lifecycle performance.
• Drive inventory utilisation and working capital efficiency.

Operational Excellence & Continuous Improvement:

• Efficient, standardised, and high-performing warehousing and logistics operations.
• Ensure timely processing of warehouse transactions and material movements.
• Manage repair, return, and recovery processes.
• Establish and monitor operational KPIs and service levels.
• Drive continuous improvement, automation, and productivity initiatives.
• Lead supply chain optimisation projects.

Logistics & Material Availability:

• Timely availability and delivery of materials, devices, and SIMs to support business and network requirements.
• Lead nationwide logistics and distribution operations.
• Ensure material availability across all locations.
• Oversee demand planning, replenishment, and inventory deployment.
• Optimise transportation performance and service levels.
• Support business growth through effective supply chain execution.

Compliance, Governance & Customs Management:

• Full regulatory compliance, strong internal controls, and effective customs management with minimal business risk.
• Ensure compliance with company policies, regulatory requirements, and audit standards.
• Lead customs clearance and import management activities.
• Maintain robust inventory and asset control frameworks.
• Oversee inventory verification and audit remediation processes.
• Minimise customs-related delays, costs, and compliance risks.

Cost & Partner Performance Management:

• Cost-efficient operations supported by high-performing vendor partnerships and effective stakeholder collaboration.
• Optimise warehousing, logistics, and inventory management costs.
• Manage logistics, warehouse, and customs service providers.
• Monitor vendor performance against SLAs and KPIs.
• Support contract management and commercial negotiations.
• Collaborate with key stakeholders to improve supply chain performance.

Requirements:

• Bachelor’s degree in supply chain management, Logistics, Business Administration, Engineering, or any Numerical Sciences
• Member of CIPS or Transport & Logistics qualifications is an added advantage
• Master's would be an additional preferred qualification
• Minimum 10–15 years of experience in warehousing, logistics, inventory management, and supply chain operations.
• At least 5 years in a senior leadership role managing multiple warehouse locations and logistics operations.
• Experience in telecommunications, technology, FMCG, manufacturing, or large-scale distribution environments preferred.
• Vast knowledge and strong data crunching & analysis skills
• Ability to use data to draw meaningful and insightful information for business decisions
• Demonstrated knowledge of Partner and Stakeholder Management
• Ability to innovate and deliver value to business at multiple levels will play an important role
• Ability to manage large scale with a very wide geographical scope across Nigeria
• Ability to manage an outsourcing partner to deliver business solutions