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Business Operations Analyst
📍 FCT 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Research and Quality
Minimum Experience
1 year
Application Deadline
📅 31/12/2026
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Job Description
Responsibilities: Business Operations and Process Management:
  • Analyse and improve business processes to enhance operational efficiency and productivity.
  • Develop and implement operational policies, procedures, and standard operating procedures (SOPs).
  • Monitor operational performance metrics and provide insights to management
  • Identify operational risks and recommend mitigation measures.
  • Support strategic initiatives and process improvement projects.

Deal Pipeline Oversight and Sourcing Coordination:
  • Oversee the quality and flow of deals entering the pipeline.
  • Work closely with business banking officers to enforce deal qualification standards.
  • Monitor pipeline volume, quality, and conversion rates.
  • Coordinate improvements to sourcing channels.

Credit Process Coordination:
  • Coordinate deals through the credit process.
  • Maintain deal tracking systems and internal communication flows.
  • Escalate issues requiring attention to the Credit and Risk team.

Deal Processing and Execution:
  • Manage onboarding, documentation, and disbursement activities.
  • Ensure all conditions precedent are met before disbursement.
  • Verify approvals and transaction documentation.

Transaction Monitoring and Recovery Operations:
  • Monitor utilization of funds and repayment triggers.
  • Support proactive portfolio risk management.
  • Oversee recovery processes and monitor portfolio performance.

Operational Systems and Process Design:
  • Design standardized workflows across sourcing, processing, monitoring, execution, and recovery functions.
  • Improve speed, accuracy, accountability, and scalability of operational processes.

Technology and Automation:
  • Identify automation opportunities and support workflow digitisation.

Performance Tracking and Reporting:
  • Prepare operational and management reports.
  • Provide data-driven insights to support decision-making.

Requirements:
  • Bachelor's degree in business administration, finance, accounting, economics, statistics, or a related discipline.
  • MBA or relevant professional certifications will be an added advantage.
  • Minimum of 4 years' experience in operations, banking, lending, financial services, business process management, or related functions.
  • Experience coordinating workflows and driving operational efficiency within a financial institution or fintech environment is preferred.
  • Strong analytical and problem-solving skills.
  • Excellent organisational and project management abilities.
  • Advanced proficiency in Microsoft Excel and reporting tools.
  • Strong communication and stakeholder management skills.
  • Ability to manage multiple priorities and work effectively in a fast-paced environment.


Location: Abuja, Nigeria

Remuneration: NGN 647,366.35 Monthly Net

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About the Company
Jobberman (Third Party Recruitment) publishes its vacancies in Nigeria through Saplic. Profile created automatically.