Responsibilities:

Sales & Customer Behavioral Science:

• Analyze customer decision-making and buying behavior.
• Improve sales conversations using behavioral science.
• Coach sales teams on customer needs, motivations, and objections.
• Help design messaging that builds trust and reduces resistance.
• Review sales interactions for behavioral improvements.
• Develop behavioral customer personas.
• Improve the customer journey from sales to onboarding.

Employee Engagement & Performance:

• Increase employee motivation, engagement, and loyalty.
• Identify barriers to performance and productivity.
• Improve workplace satisfaction and communication.
• Help leaders better understand employee behavior.
• Strengthen collaboration, morale, and team dynamics.
• Build feedback systems for continuous improvement.

Leadership & Organizational Development:

• Advise leadership on behavior, culture, and team dynamics.
• Support hiring using behavioral insights.
• Help build a high-performance startup culture.
• Assist with conflict resolution and change management.

Requirements:

• Degree in Behavioral Science or related field.
• Strong understanding of motivation, decision-making, and workplace behavior.
• Experience applying behavioral science in business or organizational settings.
• Strong communication and coaching skills.
• Ability to turn insights into practical outcomes.
• Coaching sales or customer-facing teams.
• Startup or fast-growth company experience.
• Knowledge of B2B sales and customer acquisition.
• Experience in employee engagement or organizational development.

Success Metrics:

• Higher sales conversion rates.
• Improved sales performance and confidence.
• Increased customer trust and experience quality.
• Higher employee engagement and retention.
• Better collaboration and productivity.

Ideal Candidate:

• You understand that business success is driven by people—customers who trust, employees who are engaged, and teams that perform.
• You turn behavioral insights into measurable business impact.