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• Front Office/Reservation Supervisor
• Msekese Tree Lodges
• Full-time
• Lusaka, Zambia
• ZMW 0 / year
• 1d ago
• Front Office/Reservation Supervisor
• Qualifications

Degree or Diploma in Hospitality Management, Tourism, or related field.

• Experience Requirements

Minimum 3 years' experience in front office/reservation operations.

Previous supervisory experience preferred.

• Key Duties and Responsibilities

Supervise reception staff.

Manage guest check-ins and check-outs.

Handle guest complaints and inquiries.

Prepare front office reports.

Ensure excellent customer service.

Manage room bookings and reservations.

Confirm guest bookings and payments.

Maintain reservation records.

Respond to customer inquiries promptly.

• Msekese Tree Lodges