Logo of Msekese Tree Lodges

Front Office/Reservation Supervisor

📍 Lusaka, Zambia 🏢 10101 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Customer Service and Call Center

Work mode: On-site · Location: Lusaka, Zambia · Schedule: Full Time.

Application Deadline
📅 31 Dec 2026

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Job Description

  • Jobs search
  • Front Office/Reservation Supervisor
  • Msekese Tree Lodges
  • Full-time
  • Lusaka, Zambia
  • ZMW 0 / year
  • 1d ago
  • Front Office/Reservation Supervisor
  • Qualifications

Degree or Diploma in Hospitality Management, Tourism, or related field.

  • Experience Requirements

Minimum 3 years' experience in front office/reservation operations.

Previous supervisory experience preferred.

  • Key Duties and Responsibilities

Supervise reception staff.

Manage guest check-ins and check-outs.

Handle guest complaints and inquiries.

Prepare front office reports.

Ensure excellent customer service.

Manage room bookings and reservations.

Confirm guest bookings and payments.

Maintain reservation records.

Respond to customer inquiries promptly.

  • Msekese Tree Lodges
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Location

📍 Approximate location
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About the Company

Msekese Tree Lodges publishes its vacancies in Zambia through Saplic. Profile created from public job postings; the company can claim it to manage it.