Customer Service Representative

📍 Rivers, Nigeria 🏢 500001 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Customer Service and Call Center

Work mode: On-site · Location: Rivers, Nigeria · Schedule: Full Time.

Minimum Experience

1 year

Application Deadline

📅 31 Dec 2026

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Responsibilities:

Respond to customer inquiries via phone, email, chat, and in-person interactions.
Handle customer complaints and provide appropriate solutions in a timely manner.
Process orders, forms, applications, and requests accurately.
Maintain detailed records of customer interactions and transactions.
Provide information about products, services, pricing, and company policies.
Escalate complex issues to the appropriate department when necessary.
Follow up with customers to ensure issues have been resolved satisfactorily.
Identify customer needs and recommend suitable products or services.
Collaborate with internal teams to improve customer experience.
Meet established customer service performance targets and KPIs.

Requirements:

Location: Port Harcourt, Obio-Akpor LG
Remuneration: NGN 100,000-150,000 Monthly

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📍 Approximate location

Joatech Global Link investments ltd publishes its vacancies in Nigeria through Saplic. Profile created automatically.