Customer Care Representative

Responsibilities

Respond to customer enquiries through calls, emails and messages.

Handle customer complaints and provide timely solutions.

Maintain positive relationships with customers.

Provide accurate information about company products and services.

Follow up with customers to ensure satisfaction.

Requirements

OND/HND/BSc in any relevant field.

Excellent verbal and written communication skills.

Good interpersonal and problem-solving abilities.

Basic computer skills and proficiency in Microsoft Office.

Ability to work in a team and handle customer enquiries professionally.

Benefits

Competitive salary.

HMO (Health Insurance).

Communication allowance.

Customer service training and professional development.

Career advancement and performance-based incentives.