Customer Care Representative

📍 Oyo, Nigeria 🏢 200001 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Customer Service and Call Center

Work mode: On-site · Location: Oyo, Nigeria · Schedule: Full Time.

Minimum Experience

1 year

Application Deadline

📅 31 Dec 2026

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Responsibilities:

Manage WhatsApp and social media interactions and provide exceptional customer service.
Communication: Answer incoming calls, live chats, and emails from users.
Problem-Solving: Troubleshoot product or service issues and provide working fixes.
Order Processing: Handle purchases, refunds, exchanges, and account updates.
Record Keeping: Log all customer interactions accurately into the database.
Escalation: Send hard problems to the right team or supervisor.Product Knowledge: Stay updated on company offerings to guide users correctly.

Requirements:

Minimum qualification of HND.
1-2 years of previous experience in a similar role.
The ideal candidate should have excellent communication skills and be able to handle customer enquiries, process orders, and follow up with clients,
The candidate should be proactive, detail-oriented, and eager to contribute to the growth of the business.

Benefits:

Remuneration: NGN 70,000- 100,000

Work Mode: 5 days on-site per week.

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📍 Approximate location

Skye Foodies publishes its vacancies in Nigeria through Saplic. Profile created automatically.