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Learn more: jti.com

Please apply by July 12th, 2026.

Reporting to: Credit & Collections Manager

Location: Upcountry

Role: Permanent

Branch Operator

What this position is about – Purpose:

Perform various branch operations, such as Inventory control and management, shipment ordering, organizing stock, sorting, loading, unloading and receiving goods and POSM.

Ensure effective and secure collection of funds, accounting, banking, credit control, debt collection and ensure funds are transferred to Head Office, in accordance with Branch Accounting Manual.

Ensuring contribution to efficiency in Logistics costs, examining stocks for defects and damage, eliminate write offs by clearly abiding to FIFO rule and ensure maintaining 100% product and warehouse hygiene.

What will you do – Responsibilities:

Inventory and Sales proceeds management and reporting.

1. 1. Ensure effective stock management and matching between system and physical stock through daily stock taking and stock movement records, daily stock reconciliation, arrangement, overall custody and reporting any unreconciled variances.
   2. Ensure adequate custody of Stock within the warehouse via timely and appropriate brand mix ordering, proper inspection for damage or discrepancies, receipt and issuance via FIFO, recording and reporting for both stocks and POSM materials POSM materials and related documentation and adherence to safety regulations.
   3. Ensure intact, complete and secure collections at branch level and daily banking and reporting of sales proceeds from respective route settlements per field force:
   4. Follow up and enforce compliance with key company policies on payment terms and credit limits, ensuring excess amounts are collected as cash top ups and any anomalies reported accordingly.
   5. Monitor and evaluate stock movement, sales, & settlements reports by route/dealer by day to establish sales trends and optimize product distribution. Audit bank statements against report as agreed, and report immediately in case of any discrepancies identified
   6. Assist field force employees by initiating sales orders by phone, engaging in customs, gathering and documenting customers’ information and listening to customers to generate sales orders Conduct market surveys and create reports that will address the gaps found in the market/branches.
   7. Track and report on competitor activities in Marketing & Sales management on frequent basis.
   8. Perform any other duties as may be assigned by Management.

Sales processes:

1. Ensure all sales proceeds are reconciled, verified, secured and banked on time and supported by respective deposit slips endorsed by the bank.
2. Follow up on compliance with payment terms and credit limits, ensuring excess amounts are collected as cash top ups and any anomalies reported accordingly.
3. Ensure timely and accurate preparation and daily submission of SRTs for customer clearance in SAP
4. Adherence to all sales processes as stipulated in the Branch Accounting Manual (BAM)

Enforce overall compliances on TME system controls on stock and sales activities by ensuring:

1. Effective issuance of Stock to Sales Representatives, with printed and signed van replenishments
2. Proper collection method is being used during sales activities
3. Timely and daily synchronization of TME data in the system
4. Appropriate processing of all stock adjustments and promotions in the TME system
5. Route settlement is appropriately done by returning FF before fresh stock being issued
6. Timely back-office credit notes utilization and overall compliance with credit terms

Documentation: