• Responsibilities

Deliver exceptional guest service from arrival to departure.

Host guests and ensure memorable luxury safari experiences.

Coordinate daily lodge operations and departmental activities.

Supervise and mentor lodge staff while maintaining high service standards.

Assist with stock control, procurement and administration.

Conduct lodge inspections and ensure compliance with company SOPs.

Support facilities management, preventative maintenance and infrastructure upkeep.

Coordinate maintenance of camp equipment, vehicles, generators, boats and utilities.

Promote health, safety and environmental best practices.

• Requirements

Hospitality qualification (advantageous).

Previous experience in a luxury safari lodge environment preferred.

Strong leadership, communication and interpersonal skills.

Excellent command of spoken and written English.

Computer literacy (Excel, Word and Outlook).

Valid driver’s licence.

Ability to work confidently across both guest services and operational/maintenance functions.

Friendly, professional and passionate about creating exceptional guest experiences.

• Salary
• Competitive market-related salary (based on qualifications and experience)