Key Duties & Responsibilities

Duty

Detailed Activities

Weighbridge Operations

Operate and monitor the weighbridge to ensure trucks are weighed accurately.

Validate delivery weights against individual SKU weights, ensuring compliance with minimum and maximum thresholds.

Escalate discrepancies to the Deputy Lead Dispatch for resolution.

Maintain logs of all weighbridge operations for auditing and reporting purposes.

Record Keeping & Reporting

Maintain digital records in the legacy weighbridge system.

Generate daily reports of inbound and outbound weights for Deputy Lead Dispatch.

Provide insights into exceptions, overweight trucks, or missing documentation.

Coordination with Transport & Warehouse Teams

Liaise with transporters to confirm truck arrivals and departures.

Notify warehouse staff of truck readiness to streamline loading/unloading.

Escalate delays or weight issues affecting dispatch.

Compliance & Safety

Ensure all weighbridge operations comply with company policies, local transport regulations, and safety standards.

Conduct regular checks of weighbridge equipment and notify maintenance for any calibration issues.

Escalate safety risks promptly.

Continuous Improvement

Suggest process improvements for weighbridge operations, data accuracy, and reporting efficiency.

Collaborate with the Deputy Lead Dispatch to integrate weighbridge data into broader dispatch metrics.

Required Skills & Qualifications

Diploma or degree in Logistics, Supply Chain, Mechanical, or related field.

Experience with weighbridge operations or logistics coordination.

Strong attention to detail, analytical skills, and integrity.

Ability to maintain accurate records and escalate operational issues.

Basic proficiency in Excel or similar reporting tools.