Key Responsibilities (Supervisor):
● Assist the Store in Charge in overseeing overall outlet operations
● Handle daily store tasks, including cash handling, daily reports, and promotions
● Supervise staff, including attendance tracking, briefings, and follow-ups
● Deliver excellent customer service and build strong rapport with customers
● Contribute to outlet sales achievement and growth
● Ensure cash handling is accurate and in accordance with set procedures, and maintain proper operational records
● Actively promote products and ongoing promotions to customers
● Handle customer inquiries and complaints professionally
● Assist in all aspects of outlet operations, especially display, merchandising, and cleanliness
Key Responsibilities (SA cum Cashier) :
● Assist customers with enquiries and provide excellent service.
● Maximise sales opportunities through product recommendations.
● Maintain attractive merchandise displays and ensure stock replenishment.
● Handle cash and cashless sales transactions accurately.
● Promote and explain membership card benefits to customers.
● Support stock management activities including stock take, ordering, and receiving goods.
● Ensure cleanliness and general housekeeping of the store.