Job Listings

Publishing company

SALES ADMIN (E-Commerce)

📍 Kuala Lumpur 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Sales

Monthly Net Salary

RM 2,500.00

Minimum Experience

1 year

Application Deadline

📅 31/12/2026

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Job Description

Handle customer request, feedback, concerns and questions professionally.
Answer calls and messages posted by customers.
Attend to all live chats in social media and e-commerce platforms.
Manage customers issues effectively.
Build and maintain strong relationship with all potential and existing customers and agents.
Initiate, follow up and close sales with customers and agents proactively.
Coordinate & follow up closely on projects’ activities & deadlines.
Responsible for online marketplaces & website operations & activities.
Set up bot reply and continuously optimize the bot's reply flow
Monitor closely and train AI bot consistently on a daily basis
Create and conduct live video sessions and pre-recorded video content to engage with customers and promote our products/services.
Prepare daily, weekly, and monthly sales reports.
Coordinate and arrange works internally with inter-departmental personnel, as well as with clients, suppliers and government agencies.
Undertake ad-hoc tasks or any other duties as assigned