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SALES ADMIN (E-Commerce)

📍 Kuala Lumpur, Malaysia 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Sales

Work mode: On-site · Location: Kuala Lumpur, Malaysia · Schedule: Full Time · Salary: RM 2,500/month.

Monthly salary
RM 2,500/month
Minimum Experience
1 year
Application Deadline
📅 31 Dec 2026
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Job Description

  • Handle customer request, feedback, concerns and questions professionally.
  • Answer calls and messages posted by customers.
  • Attend to all live chats in social media and e-commerce platforms.
  • Manage customers issues effectively.
  • Build and maintain strong relationship with all potential and existing customers and agents.
  • Initiate, follow up and close sales with customers and agents proactively.
  • Coordinate & follow up closely on projects’ activities & deadlines.
  • Responsible for online marketplaces & website operations & activities.
  • Set up bot reply and continuously optimize the bot's reply flow
  • Monitor closely and train AI bot consistently on a daily basis
  • Create and conduct live video sessions and pre-recorded video content to engage with customers and promote our products/services.
  • Prepare daily, weekly, and monthly sales reports.
  • Coordinate and arrange works internally with inter-departmental personnel, as well as with clients, suppliers and government agencies.
  • Undertake ad-hoc tasks or any other duties as assigned

Location

📍 Approximate location
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About the Company

QuikMaster publishes its vacancies in Malaysia through Saplic. Profile created automatically.