SALES ADMIN (E-Commerce)
Work mode: On-site · Location: Kuala Lumpur, Malaysia · Schedule: Full Time · Salary: RM 2,500/month.
Monthly salary
RM 2,500/month
Minimum Experience
1 year
Application Deadline
📅 31 Dec 2026
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Job Description
- Handle customer request, feedback, concerns and questions professionally.
- Answer calls and messages posted by customers.
- Attend to all live chats in social media and e-commerce platforms.
- Manage customers issues effectively.
- Build and maintain strong relationship with all potential and existing customers and agents.
- Initiate, follow up and close sales with customers and agents proactively.
- Coordinate & follow up closely on projects’ activities & deadlines.
- Responsible for online marketplaces & website operations & activities.
- Set up bot reply and continuously optimize the bot's reply flow
- Monitor closely and train AI bot consistently on a daily basis
- Create and conduct live video sessions and pre-recorded video content to engage with customers and promote our products/services.
- Prepare daily, weekly, and monthly sales reports.
- Coordinate and arrange works internally with inter-departmental personnel, as well as with clients, suppliers and government agencies.
- Undertake ad-hoc tasks or any other duties as assigned
Saplic and real companies never ask you for money to apply, train or hire you. If they do, report the job.
About the Company
QuikMaster publishes its vacancies in Malaysia through Saplic. Profile created automatically.