- RESERVATION EXECUTIVE
- Malawi Sun Hotel
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- Malawi Sun Hotel
- Job opportunity
- RESERVATION EXECUTIVE
- Malawi Sun Hotel
- Blantyre
- Full time
- Closed
- Free
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- Job Description
- OVERVIEW
Malawi Sun Hotel is seeking a detail-oriented Reservation Executive to manage reservations, handle guest inquiries, maximize room occupancy, and provide outstanding customer service while ensuring efficient booking operations.
- ROLE OBJECTIVE
To convert incoming enquiries into confirmed reservations, ensuring seamless guest booking journeys and maximum yield per available room. The role is the critical link between the marketing department's generated demand and the final booking confirmation.
- QUALIFICATIONS AND KEY SKILLS
- Education
Diploma or Bachelor's degree in Hospitality, Tourism or a related business field.
- Experience
Must have 1–3 years in hospitality, customer service or a reservations role.
- Core Competencies
Proficiency in MS Office and Property Management Systems (PMS).
Excellent verbal/written communication, strong negotiation capabilities, and the ability to work under pressure.