- Loan Officer (Civil Servants)
- Masters Finance Ltd
- Back to Jobs
- Masters Finance Ltd
- Job opportunity
- Loan Officer (Civil Servants)
- Masters Finance Ltd
- Lilongwe
- Full time
- Free
Share:
- X
- Copy Link
- Copied
- Job Description
- POSITION: LOAN OFFICER (CIVIL SERVANTS)
Location:
- Malawi
- About Masters Finance Ltd
Masters Finance Ltd is a Deposit-Taking Microfinance Institution committed to expanding financial inclusion through innovative, customer-focused financial services powered by technology. As the institution prepares to transition into a commercial bank, it is seeking a motivated
- Loan Officer (Civil Servants)
to join its growing team.
- Job Overview
Position:
- Loan Officer (Civil Servants)
Reports To:
- Credit Officer
The Loan Officer (Civil Servants) will be responsible for marketing and selling financial products and services to civil servants, achieving sales targets, building long-term client relationships, and ensuring compliance with institutional policies and regulatory requirements.
- Key Responsibilities
- Sales & Business Development
Market and sell financial products and services to civil servants.
Achieve monthly and annual sales targets for loans, accounts, and related products.
Develop and implement sales strategies to meet and exceed assigned targets.
Conduct outreach activities, institutional visits, and product presentations within government institutions.
- Customer Acquisition & Relationship Management
Identify, recruit, and onboard new civil servant clients.
Build and maintain strong relationships with existing clients to encourage repeat business and referrals.
Follow up on leads and loan applications to ensure timely processing and customer satisfaction.
- Loan Application Support
Assist clients in completing loan application forms and gathering required documentation.
Ensure all applications comply with Know Your Customer (KYC), due diligence, and institutional requirements.
Submit completed applications for processing and monitor progress until completion.
- Reporting & Compliance
Maintain accurate records of sales activities, client interactions, and loan applications.
Prepare and submit regular sales performance and pipeline reports.
Comply with ethical sales practices, company policies, and regulatory requirements.
- Requirements
- Qualifications & Experience
Diploma in Sales, Marketing, Banking, Finance, or a related field.
Experience in sales or the financial services sector is preferred.
Knowledge of civil service payroll systems will be an added advantage.
- Required Skills & Competencies
Strong sales and negotiation skills.
Results-oriented with the ability to meet sales targets.
Excellent communication and interpersonal skills.
Ability to work independently and under pressure.
High levels of professionalism and integrity.