Job Description

We Are Hiring

Principal Nursing Officer/Nursing Manager

Employer: The Avenues Clinic

We are seeking an experienced and results-driven Principal Nursing Officer/Nursing Manager to lead and oversee nursing services, ensuring the delivery of safe, patient-centered, evidence-based, and cost-effective care while promoting clinical excellence, compliance, governance, and operational efficiency.

Duties and Responsibilities

Clinical Operations and Quality Management

* Lead nursing operations and implement strategies that ensure high-quality, patient-centred care.
* Ensure compliance with clinical governance standards, policies, ethical practices, and infection prevention protocols.
* Monitor clinical outcomes, patient experience, and quality indicators, implementing continuous improvement initiatives.
* Oversee patient allocation processes and prepare strategic, management, and board reports.

Governance, Compliance and Risk Management

* Lead clinical governance and quality improvement programmes.
* Manage adverse event investigations, corrective actions, accreditation requirements, and regulatory compliance.
* Ensure proper management of patient records, departmental assets, and infection prevention programmes.

People Management

* Recruit, develop, mentor, and retain nursing staff while overseeing performance and workforce planning.
* Coordinate training, CPD, succession planning, and leadership development initiatives.
* Foster a culture of accountability, teamwork, and continuous learning, including oversight of the Post Graduate School of Nursing.

Financial Management

* Support budget development, resource planning, and expenditure control.
* Promote cost-effective nursing care and ensure optimal utilization and maintenance of clinical equipment.

Stakeholder Engagement

* Build and maintain effective relationships with patients, clinicians, employees, regulators, and other stakeholders.
* Participate in professional forums and strengthen interdepartmental collaboration to achieve organisational objectives.

Strategic Business Development

* Participate in strategic business development initiatives that support organizational growth and sustainability.

Qualifications and Experience

* Minimum of five (5) years’ experience in a senior hospital management position.
* Post Basic Nursing qualification, preferably in Operating Theatre Nursing.
* Master of Business Administration (MBA) is an added advantage.
* Current registration with the Nurses Council of Zimbabwe or ability to register with the same is essential.

Skills and Competencies

* Strong leadership and people management skills.
* Excellent communication, interpersonal, and counselling skills.
* Sound understanding of healthcare legislation and health law.
* Clinical governance, quality assurance, and risk management expertise.
* Critical thinking and root cause analysis skills.
* Computer literacy and report-writing proficiency.
* Results-oriented with strong strategic and operational planning capabilities.