Free CRM for businesses and recruitment agencies in Zimbabwe

The Saplic CRM is a client list with leads, deals, activities and quotes, connected to your applicant tracking system. It keeps track of who you sell to in one place and, if you're an agency, which open roles each client has with you.

Summary: Saplic includes a free CRM to manage clients, deals and quotes, and to see each client's recruitment projects from their record.

Free, no credit card, nothing to install.

What is a CRM and what is it for?

A CRM (customer relationship management) is where a business keeps its clients and prospects, logs every interaction with them and follows each potential sale until it's won or lost. For a recruitment agency it has an extra use: the client is the company that hires you to fill roles, so it helps to see the business relationship and the progress of their hiring processes on the same record.

How it works

Add your clients

Create each client by hand or import them all at once: download the template, fill it in with first names, last names, email, phone, company and job title, and upload it as Excel or CSV.
Log leads and deals

Record the leads that come in and convert them into clients. Each deal has an estimated value, probability, close date and one of six stages, from prospect to won or lost.
Track every interaction

Log tasks, calls, meetings, emails and notes, linked to the client or the deal, and mark what's pending and what's done.
Send quotes as PDF

Build the quote with items from your product catalogue, discount and tax, and download it as a PDF to send.
Link each client to their roles

In the ATS you assign the client to each recruitment project, and the Recruitment tab on their record shows their projects, their openings and how each process is going.

What you get

Clients, leads, deals, activities and quotes in one tool, without paying for another subscription.
Search for a client by name, company, email, job title or phone, and filter by tag or source.
If you're an agency, the client's record shows the roles they asked you to fill and how each one is going.
Import your client list from Excel and export it to CSV with whatever filters you have applied.
Reports with deals won, close rate, value and monthly trends, plus yearly sales targets.
Each team member signs in with their own user and only sees the CRM if you gave them that permission.

Who it's for

Recruitment agencies that want to see each client's business relationship and open roles together.
Small and medium-sized businesses that currently keep their clients in a spreadsheet.
HR and sales teams that share the same Saplic company account.

What it does and doesn't do

Topic	In Saplic
Modules	Clients, leads, deals, activities, quotes and reports
Deal stages	Prospect, contacted, proposal, negotiation, won and lost
Import and export	Import from Excel or CSV with a template; export to CSV
ATS connection	Client on each recruitment project, filter by client and a Recruitment tab on the client record
Quotes	With product catalogue, discount and editable tax; downloaded as PDF
Sending email and WhatsApp	Not sent from Saplic: you log them by hand on the client record
Integrations and app	No Gmail or Google Calendar integration and no app; works in your phone's browser
Price	Free, no credit card

Frequently asked questions

Is the Saplic CRM free?

Yes. The Saplic CRM is free for businesses and recruitment agencies in Zimbabwe: it comes included in your company account, needs no credit card and there's nothing to install.

What does the Saplic CRM include?

It includes clients with search and filters, leads that convert into clients, deals in six stages, activities (tasks, calls, meetings, emails and notes), PDF quotes and reports with yearly sales targets.

How does the CRM connect to the applicant tracking system?

When you create or edit a project in the Saplic ATS, you choose which CRM client it belongs to. You can then filter projects by client, and the Recruitment tab on the client record shows their projects, openings and candidates in process, based on what each user can see in the ATS.

Can I import my clients from Excel?

Yes. Saplic gives you a template with the columns First names, Last names, Email, Phone, Company and Job title, and you upload it as Excel (XLSX) or CSV. Rows without a name and emails that already exist are skipped. You can also export your clients to CSV.

Can I create quotes with the CRM?

Yes. Each quote has items you can pick from your product catalogue, discount and tax, a status (draft, sent, accepted or rejected), and it downloads as a PDF. Amounts are shown in your country's currency.

Can my team use the CRM?

Yes. Each person signs in with their own user and only sees the CRM if you gave them permission for that module. The account owner and admin users see everything.

Does the CRM send emails or connect to WhatsApp or Gmail?

No. The Saplic CRM doesn't send emails or messages and doesn't connect to WhatsApp, Gmail or Google Calendar. Calls, emails and messages are logged by hand on the client record, and quotes are downloaded as PDF so you can send them.

Does it work in my country?

Yes. The CRM is available to businesses in Zimbabwe and in every country where Saplic operates, and the interface is available in Spanish, English, Portuguese, French and Indonesian. If you use Saplic e-invoicing in El Salvador, your billing customers are added to the CRM automatically.

More features for employers

For employers Recruitment software (ATS) Candidate assessments Career Site Salary benchmarks Blind CV Recruitment agency software

Get your clients organised today

Setting up your company account takes a couple of minutes, and the CRM is already included.