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- Outbound Sales Caller
- FranklinCovey Zambia
- Full-time
- Lusaka
- 2w ago
At FranklinCovey, we don’t just sell performance; we enable greatness in people and organizations everywhere. As a global leader in organizational performance improvement, we help companies achieve results that require a change in human behavior. From
- The 7 Habits of Highly Effective People
to pipeline-driving leadership programs, our solutions shape the future of business globally.
- The Role
- We are looking for a high-energy, articulate, and persuasive
- Outbound Sales Representative
. Your primary mission will be to fill the seats of our premium Public Programs and maximize attendance at our strategic marketing events.
This is a hunter role. You will be the voice of FranklinCovey Zambia, reaching out to HR directors, C-level executives, and learning & development managers across the region to help them identify skill gaps and match them with our world-class offerings.
- Key Responsibilities
Direct Outbound Prospecting:
Conduct daily cold calls, warm follow-ups, and email outreach to corporate decision-makers, HR professionals, and past participants.
Campaign Execution:
Drive ticket sales for upcoming FranklinCovey public workshops, webinars, and high-profile marketing events.
Lead Nurturing:
Qualify inbound inquiries from marketing campaigns and rapidly convert them into paid event attendees or program delegates.
Relationship Management:
Maintain an organized pipeline in our CRM, ensuring accurate tracking of touchpoints, follow-ups, and conversions.
Value-Based Selling:
Move beyond "ticket selling" to understand a client's business pain points and position FranklinCovey programs as the ultimate solution.
- What We Are Looking For
Experience:
Minimum of 2–3 years of proven experience in outbound sales, B2B a plus.
Communication Mastery:
Exceptional verbal and written communication skills. You must sound professional, polished, and confident when speaking to senior executives.
Resilience & Drive:
A thick skin and a high-energy mindset. You view "no" as a stepping stone to a "yes" and are motivated by hitting and exceeding targets.
Tech Savviness:
Experience working with CRMs, LinkedIn Sales Navigator, and basic digital tools to track your sales pipeline.
Alignment with Our Values:
A passion for personal development and professional growth.
- How to