Loan & Collection Officer Online

📍 Nairobi, Kenya 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Administration and Office

Work mode: On-site · Location: Nairobi, Kenya · Schedule: Full Time.

Minimum Experience

1 year

Application Deadline

📅 31 Dec 2026

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Job Description

Roles and Responsibilities

Loan Origination: Interview applicants, analyze financial documents, evaluate creditworthiness, and verify information to approve or decline loan applications within company guidelines.
Repayment Management: Monitor loan portfolios, send payment reminders, and follow up with customers regarding upcoming or overdue payments via phone calls, SMS, or emails.
Collections & Recovery: Proactively engage with clients to recover overdue payments, negotiating repayment plans or restructuring options for clients experiencing financial difficulties.
Account Maintenance: Update customer records, accurately record payment transactions, and maintain data confidentiality.
Reporting: Prepare daily, weekly, and monthly reports on collection progress, portfolio quality, and non-performing loans.
Compliance: Adhere to all internal lending policies, ethical standards, and regulatory requirements (e.g., Central Bank regulations or microfinance laws).
submit your documents in PDF Format indicating LOCO and the preferred branch i.e Ngara or Kawangware branch in the subject line
SALARY EXPECTATION 30,000KSH

📍 Approximate location

Early Hr Consultants publishes its vacancies in Kenya through Saplic. Profile created automatically.