Kenya Channel & Store Operations Lead

Qualifications:

Ø Diploma or Bachelor's degree in Marketing, Business Administration, Retail Management, Electrical Engineering, Energy, Engineering, or a related field.

Ø Minimum five years of experience in channel sales, regional management, B2B sales, retail operations, or the renewable energy, solar, or electrical industry.

Ø Previous team management experience.

Ø Strong understanding of the Kenyan market.

Ø Existing relationships with solar companies, electrical contractors, EPC companies, installers, or distributors are highly desirable.

Ø Excellent customer development, negotiation, project management, and cross-functional coordination skills.

Ø Willingness to travel extensively within Kenya.

Ø Good English communication skills; Kiswahili is an advantage.

Ø Proficient in Excel, Google Sheets, and basic CRM systems.

Results-oriented with strong execution skills and the ability to solve problems independently.

Key responsibilities:

· Oversee the daily management and coordination of the Kenya project and report progress to company headquarters.

· Manage four Regional Sales Representatives and drive customer acquisition, dealer development, installer recruitment, store development, and sales follow-up.

· Lead the establishment of the first batch of retail stores, including site selection, renovations, demo units, marketing materials, store launch, and operational readiness.

· Coordinate with customer teams regarding partnerships, meeting minutes, action plans, and issue resolution.

· Develop key accounts and flagship stores in Nairobi and surrounding areas.

· Work with the technical team to organize installer training, product training, and sales training.

· Coordinate warehouse, finance, sales support, and customer teams to ensure smooth product delivery, inventory, invoicing, documentation, and data synchronization.

· Prepare weekly reports covering project progress, sales pipeline, store development, regional sales performance, and operational risks.

· Recommend corrective actions or personnel replacements for underperforming regions, stores, or sales staff.