• Maintain cleanliness and hygiene by sweeping and mopping floors
• Dust, wipe, and sanitize furniture, fixtures, and all surfaces
• Clean and disinfect bathrooms, kitchens, guest rooms, and other assigned areas to established standards
• Empty waste bins and dispose of rubbish in accordance with approved procedures
• Make beds, change linens, and ensure rooms are neat, tidy, and guest-ready
• Clean windows, mirrors, and other glass surfaces to maintain a spotless appearance
• Wash, dry, iron, fold, and properly store linens, towels, and other laundry items
• Sort laundry according to fabric type, colour, and care instructions to prevent damage
• Maintain adequate stock levels of linens, toiletries, and housekeeping supplies, and report shortages promptly
• Replenish toiletries and room supplies as required
• Ensure housekeeping chemicals, tools, equipment are properly maintained and handled safely and storage areas are clean and organized
• Adhere to all health, safety, sanitation, and hygiene policies and procedures
• Report maintenance defects, damaged items, and potential safety hazards without delay
• Respond promptly, courteously, and professionally to requests from residents, guests, and supervisors
• Maintain confidentiality, professionalism, and a high standard of service in all interactions

• Welcome guests warmly and escort them to their tables when required
• Present menus and provide clear explanations of menu items, daily specials, and promotional offers and respond knowledgeably to guest enquiries regarding ingredients, preparation methods, dietary requirements, and allergens
• Handle guest requests, concerns, and complaints courteously and professionally to ensure customer satisfaction
• Accurately record food and drink orders and communicate them promptly to the kitchen
• Serve food and beverages efficiently while maintaining high standards of presentation and customer service
• Check on guests throughout their dining experience to ensure their needs are met and address any additional requests
• Clear, clean, and reset tables promptly to maintain a welcoming dining environment.
• Prepare and present bills accurately, and process payments using the point-of-sale (POS) system or other approved payment method
• Balance cash receipts and report any payment discrepancies in accordance with company procedures
• Maintain the cleanliness and organization of dining areas, service stations, and workspaces at all times
• Comply with all food safety, hygiene, sanitation, and health regulations, as well as company policies and procedures
• Work collaboratively with kitchen staff, supervisors, and fellow team members to ensure efficient service and smooth daily operations
• Assist with opening and closing duties
• Assist kitchen during peak service periods to ensure timely and exceptional food delivery

• Previous housekeeping, food service or hospitality experience is an advantage.
• Knowledge of cleaning procedures and products.
• Attention to detail and high standards of cleanliness.
• Ability to work independently and as part of a team.
• Good physical stamina for standing and walking for extended periods and ability to perform repetitive tasks.
• Strong time-management skills.
• Great customer service skills
• Proactive problem-solving skills
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Basic numeracy and cash-handling skills.
• Professional appearance and positive attitude.
• May involve carrying trays and lifting moderate weights
• Ability for flexible scheduling, including evenings, weekends, and public holidays.
• Living within 30 minutes of location or willing to move closer

Location: Odumase Abrafo, Central Region

Salary: Attractive