ROLES AND RESPONSIBILITIES

1. Contact customers by phone to collect overdue payments.
2. Negotiate payment plans.
3. Accurately record call content.
4. Achieve daily and monthly collection targets.
5. Professionally handle customer objections.
6. Report difficult cases when necessary.

JOB REQUIREMENTS

• Diploma in Business Management or relevant Course
• 1–2 years’ experience in debt collection
• Excellent communication skills
• Basic computer skills
• Ability to work under pressure
• High self-discipline and high attendance rate